We conduct surveillance to make sure individuals and organisations that hold aviation authorisations are managing their safety risks and complying with the relevant regulations.

We do this by:

  • checking their systems and products
  • looking at their documents and manuals
  • examining other available data and intelligence.

Key focus areas

Between now and 30 June 2022, we are focusing on the following sector-specific areas when we conduct surveillance on any operator.

We encourage authorisation holders to look at their processes, procedures and documentation in these areas. This will help ensure authorisation holders are maintaining safety, monitoring performance and mitigating potential risks.

We are also focusing on fatigue management for operators who have a current air operator’s certificate and those who are transitioning to Civil Aviation Safety Regulation Part 119 (Australian air transport operators – certification and management).

Sector: Commercial air transport operations – aeroplanes

  • Training and checking system
  • Fuel policy
  • Safety management system.

Sector: Commercial air transport operations – smaller aeroplanes

  • Training and checking system
  • Change management
  • Fuel policy.

Sector: Commercial air transport operations – rotorcraft

  • Training and checking system
  • Implemented risk management (pre-flight)
  • Flight crew licensing.

Sector: Recreational, private and commercial pilot flight training

  • Operations manual
  • Personnel induction
  • Internal audit.

Sector: Integrated and multi-crew pilot flight training, contracted recurrent training and contracted checking

  • Safety management systems
  • Operations manual
  • Personnel induction.

Sector: Synthetic training devices

  • Device maintenance
  • Quality system
  • Instructor training.

Sector: Approved maintenance organisations

  • Maintenance work packages and subtasks
  • Safety systems reporting and issue resolution
  • Internal audit.

Sector: Maintenance training organisations

  • Conduct of examinations
  • Online training delivery
  • Course records.

Sector: Continuing airworthiness requirements for aircraft and aeronautical products

  • Management of aircraft storage and return to service
  • Airworthiness review certificates
  • Quality system.

Sector: Balloons and hot airships

  • Passenger management
  • Pre-flight preparation
  • Ground collision, including obstacles.

Sector: Aerial work operations

  • Training and checking system
  • Operational flying hours aligned to aircraft records
  • Procedure for carriage of passengers during aerial work operations.

Aerial work operations (other than rotorcraft)

  • Flight and duty records
  • Aircraft serviceability
  • Maintenance scheduling.

Sector: Aerodromes

  • Aerodrome emergency response
  • Wildlife hazard management
  • Personnel standards.

Sector: Aerodrome rescue and firefighting services

  • Appropriate category of service
  • Service during required hours
  • Competency maintenance.

Sector: Air traffic service providers

  • Change management
  • Staffing levels
  • Competency assurance.

Sector: Air traffic services training providers

  • Change management
  • Staffing levels
  • Subject matter expert and graduate competence.

Sector: Aeronautical telecommunication service and radio navigation service providers

  • How technical staff are utilised
  • Change management
  • Engagement of external resourcing.

Sector: Instrument flight procedures design

  • Maintenance of instrument procedures
  • Designer staffing and recency
  • Conformance with procedures.

Sector: Aeronautical information management

  • Publication of correct aeronautical data and information
  • Staffing
  • Conformance with procedures.

Sector: Unmanned aircraft and rockets

  • Documented practices and procedures
  • Maintaining induction program documentation
  • Commercial drone registration.

Dangerous goods

  • Undeclared/hidden dangerous goods
  • Dangerous goods loaded on aircraft
  • Power banks in checked baggage.

Note: Dangerous goods surveillance will relate to operator systems.

Surveillance findings

Where we discover areas that need action, we issue what we call ‘surveillance findings.’ These are issued directly to the operator.

We classify these findings in a way that encourages a collaborative approach to safety.

  • Safety alerts relate to regulatory deficiencies that need immediate action
  • Safety findings relate to regulatory issues that need prompt attention
  • Safety observations relate to other areas where there may be regulatory issues if they are not addressed
  • Aircraft safety reports relate to aircraft defects.

Sharing our findings

When we have completed our surveillance activities, we meet with the authorisation holder and talk to them about the results. After that meeting, we write our formal surveillance report and give it to the authorisation holder, along with any specific findings.

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