Aerodrome reporting officer guide Updated: 15 February 2023 Find out useful information about the responsibilities, skills and training required to be an Aerodrome Reporting Officer (ARO). The guide is a useful tool for aerodrome operators, anyone who is or intends to be an ARO, or anyone involved in hiring… Publication
Cabin safety supervisory personnel guide Updated: 28 September 2021 A compact B5 booklet containing information on the responsibilities and qualifications for different types of cabin supervisory personnel within an air transport operation. Publication
DAMP contact officers and supervisors guide Updated: 28 September 2021 A compact B5 booklet providing useful information required to assist DAMP Supervisors and Contact Officers that support DAMP programs. Publication
Head of flying operations guide Updated: 29 June 2022 Information on the role of head of flying operations. This includes qualifications, experience and responsibilities as well as the appointment and interview process. Publication
Head of training and checking guide Updated: 29 June 2022 Information on the role of head of training and checking. This includes qualifications, experience and responsibilities as well as the appointment and interview process. Publication
Key personnel guide for continuing airworthiness roles Updated: 28 May 2025 This guide provides advice about the requirements for the continuing airworthiness manager role for Part 121 Air transport operators, Part 133 and 135 Air transport operators of scheduled air transport, and operators electing to use Part 42. The… Publication
Key personnel guide ReOC chief executive officer (CEO) Updated: 25 June 2026 Information on the leadership requirements, organisational oversight and safety accountability of the role of ReOC chief executive officer (CEO). Publication
Key personnel guide ReOC chief remote pilot (CRP) Updated: 25 June 2026 Find useful information on the responsibilities, authority and oversight for the role of chief remote pilot (CRP). Publication
Key personnel guide ReOC maintenance controller (MC) Updated: 25 June 2026 Find useful information on the functions, duties and oversight for the role of maintenance controller (MC). Publication
Resource kit to develop your Safety Management System Updated: 16 December 2022 Download our Safety Management System kit to help you structure your SMS and see our safety videos on our YouTube channel. Publication
