There is an increasing focus on timely service delivery in all regulatory processes. Once the application is complete it should be submitted to CASA within five working days.
Because final submission is sometimes overlooked, an automated reminder will be sent out to DAMEs. If further information is awaited from the applicant, the reminder does not apply.
Online submissions and the Aviation Health Record
From 2015, CASA has received all applications electronically using its MRS. The external facing component is known as the Aviation Health Record and reflects the emphasis on a holistic view of health contributing to aviation safety.
This is a lifetime record and is progressively updated with medical information by the DAME.
A full review is undertaken at each application for a medical certificate, but further information may be added whenever there is a change in medical condition. DAMEs are reminded of the obligation to report such changes within five working days.
Paper applications are not acceptable for a number of safety reasons. MRS provides important information about the applicant to DAMEs. It also prevents attempts to lodge multiple applications. It is expected therefore, that DAMEs will familiarise themselves with the applicant's history prior to the examination.
Other medical reports
Additional reports and test results should be entered directly into MRS, where appropriate (eg glucose and lipids) or uploaded electronically into the applicant's file. This must be done in a timely manner to minimise delays to applicants—typically within one working day.
It is essential that reports are uploaded individually and then correctly identified by the type of report (eg resting ECG, neurologist's report etc). Failure to do so results in required documents not being identified and avoidable delays because the applicant is asked to provide them a second time.
Specialists can be provided with online access to provide reports directly to CASA. Please contact Aviation Medicine if you require this access.