Background
The Australian Public Service (APS) Employee Census is an opinion survey administered to all APS employees between May and June each year. The employee census collects information on important workforce issues, such as job satisfaction, employee engagement, performance management, leadership, and general impressions of the APS.
CASA 2024 results
The APS Employee Census was conducted from 6 May to 7 June 2024, with CASA achieving a participation rate of 81 percent. This result was in line with similarly high participation rates from previous years, giving us insight into what we are doing well, and what we can improve to ensure our agency is a great place to work.
This year’s results reflect a workforce who are highly committed to the work we do, 90 percent reporting that they are happy to go the extra mile, and 87 percent are clear on how their role contributes to achieving outcomes for the Australian public. We also had strong engagement with 91 percent suggesting ideas to improve the way of doing things, 82 percent are committed to CASA goals and 72 percent of respondents reported feeling proud to work at CASA.
Next steps
At CASA we acknowledge that there are initiatives we are doing well and those we need to work on. CASA continues to develop better process and practices to support our evolving workforce. As part of our commitment to making CASA an even better place to work, we have implemented an agency-wide Action Plan to address areas where we can improve and promoted divisional action planning to address specific needs.
In the interests of increasing transparency, we have published our results and associated agency-wide Action Plan below.
For more detail about interpreting, benchmarking and comparing the results, we recommend visiting the APSC’s Workforce information page and reading the explanatory guide for more technical information.