Create an account in myCASA

You can create a myCASA account in 2 ways:

  • use your digital identity to login and then set up a myCASA account
  • visit myCASA to create an account using a username and password.

Digital identity

Your digital identity is a safe way of proving who you are online when accessing government online services. You also won’t need to remember a password to log into your myCASA account.

The Australian Government’s digital identity app is myGovID. To set up your digital identity, download myGovID from the App Store or Google Play onto your smart device. You will need to enter your details and verify your identity documents. You will need a ‘Standard’ digital identity strength in myGovID to access myCASA. Visit myGovID for more information.

Once you have set up your digital identity, visit myCASA and choose ‘Sign in with a Digital Identity’.

Create a myCASA account with a username and password

Visit myCASA to create an account. You already have an account if you applied for your Aviation Reference Number (ARN) online. myCASA will recognise your email when you sign in.

If you can't remember your password, click on ‘Problems signing in?’

If you haven’t created a myCASA account yet, you will need to verify your identity. Most identity documents can be verified online when you apply.

Link your myCASA account to your ARN

Once you've created your myCASA account, link your ARN to see what permissions and licences you hold. You may need to verify your identity as part of this process.

If you don’t have an ARN, you can apply for one online using myCASA.

Linking to an organisation

Once you’ve created your personal account, link it to your organisation by:

  • clicking ‘Organisation Aviation Reference Number’ in your myCASA account
  • clicking ‘I want to link to an existing Organisation ARN’
  • entering your organisation ARN
  • entering the verification code (we will send a code to the email linked to the Organisation ARN)
  • clicking ‘Submit Application’.

We will confirm with you and your organisation by email. You must be an authorised representative to interact with us for your organisation. Check your organisation’s myCASA profile to see who the authorised representatives are. Authorised representatives can add new users to different roles.

Last updated:
13 May 2022
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