Human factors and safety behaviours

The way people think about their responsibilities towards safety in the workplace can affect your organisation's safety performance. This also goes for the way your staff interact with others and their work environment.

Human factors is a big part of safety management. You are managing safety you must consider human factors and how to manage any risk.

Some of the ways we can understand human factors can include:

  • looking at how people interact with each other and various aspects of the working environment
  • a person's capabilities and limitations
  • how to influence human activity to reduce risk and enhance safety margins
  • the design of working environments. This includes writing policy, procedure, interfaces, and processes aiming to improve human performance.

The International Civil Aviation Organization (ICAO) states human error as the single most serious threat to aviation safety. This means knowledge and understanding of human factors can contribute to significant improvements in aviation safety.

Our work in human factors

We work with stakeholders and industry to help incorporate human factors into their:

  • regulations
  • standards
  • policies
  • education packages
  • support tools.

We offer a range of resources and services to help organisations consider human factors. This includes:

  • best practice consultation
  • evidence-based specialist advice
  • compliance with ICAO human factor guidance
  • early human factor integration into design
  • system human factor safety research
  • liaison with aviation industry groups
  • being part of an international network of human factor practitioners and researchers.

You can learn more by visiting our human factors page.

Resources on human factors and safety behaviour

We have resources to help you understand human factors and how those factors influence safety behaviour.

Safety behaviours human factors: Resource guide for pilots

The 2nd edition of Safety behaviours human factors: Resource guide for pilots is available from our online store.

The resource kit includes:

  • 10 booklets covering topics relevant to small operators and individual pilots
  • a workbook with practical exercises, discussions and reference material
  • videos containing interviews with industry experts and practitioners.

Safety behaviours: Human factors for engineers resource kit

The Safety behaviours: Human factors for engineers resource kit is available from our online store.

The resource kit includes a:

  • resource guide
  • workbook
  • facilitator's guide
  • DVD.

Human factors and safety behaviours

Last updated:
28 Sep 2023
Online version available at: https://www.casa.gov.au//operations-safety-and-travel/safety-advice/human-factors/human-factors-and-safety-behaviours
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