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Resource booklet 5 Teamwork and video
Effective teamwork is critical in high-risk industries such as aviation. Successful teamwork occurs when every member of a team – on the ground and in the air – performs and contributes in the best way possible to achieve a common goal. Individual performances are not the primary focus—it is the collective performance of the team which matters the most.
An effective team manager recognises that individuals have different strengths and limitations, but ensures, through communication, programs and culture, that the individuals work together in a coordinated manner to achieve team goals. Teamwork can have a major impact on successful operational risk and safety management.