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Service Delivery Statistics

Target days and average days for Aircraft Registration, Flight Crew Licensing, Maintenance Personnel Licensing and Aviation Medicine are based on business days and exclude weekends, ACT public holidays and the CASA Christmas shutdown period. Target days and average days for Airworthiness and Flying Operations are based on calendar days excluding weekends.

Third party input indicates the application requires action by an organisation or person outside of CASA. We have no control over the timeframes for completion of work by these third parties. Technical Assessment means the application requires assessment by another part of CASA. This could include assessment by Airworthiness Inspectors (AWIs) or Flying Operations Inspectors (FOIs) in Regional Offices or AWIs in Maintenance Personnel Licensing in PAC. Service delivery timeframes take account of the additional time required for this technical assessment.

Statistics for period ending September 2019.

Aircraft Registration

Does not require third party input or technical assessment
Service Request Type Target days Last 3 month percentage Last 3 month workday average Financial YTD percentage achieved Financial YTD average days Month ending
Application for Change of Registration Mark - Form 023 3 66.70% 3.10 66.70% 3.10 September 2019
Cancellation of an Aircraft Registration by Request - Form 026 5 83.90% 5.00 83.90% 5.00 September 2019
Transfer of Ownership - Form 027 Pt 1 10 7.60% 45.40 7.60% 45.40 September 2019
Application by New Owner to Become the Registration Holder - Form 027 Pt 2 15 8.90% 44.90 8.90% 44.90 September 2019
Reservation of Registration Mark - Form 028 Within 1 day of availability 88.20% 3.50 88.20% 3.50 September 2019
Initial Registration Application - Form 029 5 68.20% 5.90 68.20% 5.90 September 2019
Change of Registration Details - Form 030 10 50.00% 80.10 50.00% 80.10 September 2019
Appointment or Cancellation of Registered Operator - Form 032 10 64.60% 12.10 64.60% 12.10 September 2019
Request for Replacement Certificate of Registration - Form 099 3 70.80% 3.50 70.80% 3.50 September 2019
Requires third party input or technical assessment
Service Request Type Target days Last 3 month percentage Last 3 month workday average Financial YTD percentage achieved Financial YTD average days Month ending
Dealer Certificate Replacement 3 September 2019
Application for Assignment of Dealer's Mark - Form 031 10 September 2019
IDERA Application - Form 1538 10 0.00% 98.30 0.00% 98.30 September 2019
CDCL Application - Form 1539 10 September 2019
IDERA Removal - Form 1540 10 25.00% 40.30 25.00% 40.30 September 2019
CDCL Removal - Form 1541 10 September 2019
Deregistration under IDERA or CDCL - Form 1542 10 100.00% 1.00 100.00% 1.00 September 2019

Flight Crew Licensing

Does not require third party input or technical assessment
Service Request Type Target days Last 3 month percentage Last 3 month workday average Financial YTD percentage achieved Financial YTD average days Month ending
Domestic Initial Licence - ATPL - Forms 61-1AA & 61-1AH 10 85.70% 9.10 85.70% 9.10 September 2019
Domestic Initial Licence - CPL - Forms 61-1CA, 61-1CH & 192 10 62.60% 13.30 62.60% 13.30 September 2019
Domestic Initial Licence - MPL - Form 61-1MPL 10 September 2019
Domestic Initial Licence - PPL - Forms 61-1PA & 61-1PH 10 64.90% 10.60 64.90% 10.60 September 2019
Domestic Initial Licence - RPL - Forms 61-1RA & 61-1RH 10 45.80% 18.60 45.80% 18.60 September 2019
Domestic Initial Licence - GPL - Form 61-1GP 10 0.00% 39.40 0.00% 39.40 September 2019
Foreign Licence Conversions - ATPL & CPL - Part B - Form 61-4B 10 53.60% 14.90 53.60% 14.90 September 2019
ADF Qualifications Assessment - Forms 61-1ADF & 2ADF 20 27.80% 46.70 27.80% 46.70 September 2019
Transition CAR 5 Licence to Part 61 Licence - Form 61-9TX 20 13.60% 56.30 13.60% 56.30 September 2019
Transition from RAA Certificate - Form 61-1RTX 10 38.30% 20.70 38.30% 20.70 September 2019
Part 61 Licence Resolution - Form 61-9LR 10 September 2019
Transition Firefighter Endorsements - Form 61-2FF 20 70.60% 19.50 70.60% 19.50 September 2019
TTMRA applications - Form 760 20 60.70% 22.20 60.70% 22.20 September 2019
Issue of AROC - Form 64-ROC 10 87.50% 6.10 87.50% 6.10 September 2019
Issue of CAGRO - Form 715 10 September 2019
Other FCL applications - ATC applications - Form 906 10 100.00% 0.40 100.00% 0.40 September 2019
Other FCL applications - RAMPC - Forms 166A, B, & C 10 39.10% 21.70 39.10% 21.70 September 2019
Other FCL applications - Remote Pilot Licence - Forms 101-01 & 101-05 10 78.90% 9.40 78.90% 9.40 September 2019
Replacement of ASIC or AVID - Form 937 10 September 2019
FCL Reports - Form 059 5 99.20% 1.20 99.20% 1.20 September 2019
FCL Reprints & wallets - Forms 938 & 61-9R 5 34.90% 23.80 34.90% 23.80 September 2019
Authority to Release Information - Form 78 5 66.70% 7.10 66.70% 7.10 September 2019
Requires third party input or technical assessment
Service Request Type Target days Last 3 month percentage Last 3 month workday average Financial YTD percentage achieved Financial YTD average days Month ending
Certificate of Validation - Form 61-4COV 20 45.50% 33.40 45.50% 33.40 September 2019
Foreign Licence Conversions - ATPL, CPL, PPL & Special - Form 61-4A 40 52.60% 46.40 52.60% 46.40 September 2019
Foreign Licence Conversions - Form 61-4CT 40 71.70% 29.90 71.70% 29.90 September 2019
Security Check Applications - Forms 498 & 499 40 September 2019
Flight Crew Licence Verification - Form 452 5 72.30% 4.60 72.30% 4.60 September 2019

Maintenance Personnel Licensing

Does not require third party input or technical assessment
Service Request Type Target days Last 3 month percentage Last 3 month workday average Financial YTD percentage achieved Financial YTD average days Month ending
MPL Reports, reprints & wallets - Form 830 5 53.80% 6.60 53.80% 6.60 September 2019
Requires third party input or technical assessment
Service Request Type Target days Last 3 month percentage Last 3 month workday average Financial YTD percentage achieved Financial YTD average days Month ending
AME/AWA Initial Issue - Licence - Forms 1365 & 1366 30 100.00% 13.20 100.00% 13.20 September 2019
Part 66 Initial Issue/Additional Category - Forms 540, 541, 542, 543, 544 & 545 15 84.10% 9.40 84.10% 9.40 September 2019
Part 66 Removal of Exclusions - Form 546 15 82.50% 9.80 82.50% 9.80 September 2019
AME/AWA Entitlement Issue - Authority & Initial Issue - Authority - Forms 350, 377 & 378 40 80.00% 29.10 80.00% 29.10 September 2019
AME/AWA Entitlement Issue - Licence - Forms 1367, 1371 & 1372 20 81.00% 12.90 81.00% 12.90 September 2019
AME/AWA Entitlement Issue - Welding Authority - Form 352 20 36.40% 20.70 36.40% 20.70 September 2019
AME/AWA Renewal - Authority - Forms 1361, 359 & 1364 20 78.60% 13.00 78.60% 13.00 September 2019
AME TTMRA Applications - Form 374 20 100.00% 12.30 100.00% 12.30 September 2019

Airworthiness

Requires third party input or technical assessment
Service Request Type Target days Last 3 month percentage Last 3 month workday average Financial YTD percentage achieved Financial YTD average days Month ending
Certificate of Approval (COA) - Initial issue 40 - 70 0.00% 133.00 0.00% 133.00 September 2019
Certificate of Approval (COA) - Variation 40 - 60 92.30% 30.00 92.30% 30.00 September 2019
Certificate of Approval (COA) - Sub issue Before expiry 100.00% 30.00 100.00% 30.00 September 2019
Part 145 AMO - Initial issue 50 - 80 September 2019
Part 145 AMO - Variation 40 - 60 60.00% 54.20 60.00% 54.20 September 2019
Part 145 AMO- Sub issue Before expiry 100.00% 13.70 100.00% 13.70 September 2019
Part 42 CAMO - Initial Issue 50 - 80 September 2019
IOA - Instrument of Appointment - Initial and variation 30 20.00% 79.40 20.00% 79.40 September 2019
IOA - Instrument of Appointment - Sub issue Before expiry 100.00% 19.30 100.00% 19.30 September 2019
IOD - Instrument of Delegation - Initial and variation 45 0.00% 75.00 0.00% 75.00 September 2019
IOD - Instrument of Delegation - sub issue Before expiry 100.00% 35.70 100.00% 35.70 September 2019
APMA - Approved Parts Manufacturing Authority 50 - 80 66.70% 52.70 66.70% 52.70 September 2019
Maintenance Controller - Initial and variation 35 69.20% 38.30 69.20% 38.30 September 2019
Maintenance Controller - Sub issue Before expiry 100.00% 22.30 100.00% 22.30 September 2019

Flying Operations

Requires third party input or technical assessment
Service Request Type Target days Last 3 month percentage Last 3 month workday average Financial YTD percentage achieved Financial YTD average days Month ending
AOC - Initial issue 90 - 130 80.00% 110.20 80.00% 110.20 September 2019
AOC - Variation 40 - 60 48.80% 84.00 48.80% 84.00 September 2019
AOC - Less complex variations (allocated to SPL) 15 66.70% 13.30 66.70% 13.30 September 2019
AOC - Sub issue Before expiry 100.00% 26.30 100.00% 26.30 September 2019
Discrete AOC 40 - 70 100.00% 33.50 100.00% 33.50 September 2019
RPA Operator's Certificate (ReOC) - Initial issue 90 - 130 64.30% 116.40 64.30% 116.40 September 2019
RPA Operator's Certificate (ReOC) - Variation 40 - 60 75.00% 68.20 75.00% 68.20 September 2019
RPA Operator's Certificate (ReOC) - Subsequent issue Before expiry 100.00% 10.50 100.00% 10.50 September 2019
Navigation approvals under CAO 20.91, CAR181M and CAR91U 90 83.30% 37.80 83.30% 37.80 September 2019
MNPS Instrument 90 83.30% 68.70 83.30% 68.70 September 2019
NVG Approval 30 September 2019
Part 141 approval - Initial issue 80 - 120 100.00% 73.00 100.00% 73.00 September 2019
Part 141 approval - Variation 30 - 50 50.00% 97.30 50.00% 97.30 September 2019
Part 141 approval - Sub issue Before expiry 100.00% 25.70 100.00% 25.70 September 2019
Part 142 Approval - Initial issue 90 - 130 September 2019
Part 142 Approval - Variation 40 - 60 75.00% 50.80 75.00% 50.80 September 2019
Part 142 Approval - Less complex variations (allocated to SPL) 15 September 2019
Part 142 Approval - Sub issue Before expiry 100.00% 27.00 100.00% 27.00 September 2019

Aviation Medicine

Does not require third party input or technical assessment
Service Request Type Target days Last 3 month percentage Last 3 month workday average Financial YTD percentage achieved Financial YTD average days Month ending
Class 1 Medical Certificate 20 81.40% 10.00 81.40% 10.00 September 2019
Class 2 Medical Certificate 20 70.00% 18.90 70.00% 18.90 September 2019
Class 3 Medical Certificate 20 71.10% 14.00 71.10% 14.00 September 2019