This includes:
- Training
- Broadcasting
- Requirements
- Radio congestion.
During the SSRP workshop operators recognised communication as a risk.
We discussed improving pilots' radio training. There were concerns that rote learning was common. This can lead to pilots being unaware of their surroundings when making radio transmissions.
There were additional concerns about English proficiency and standard phrases, as these could lower situational awareness.
Participants also highlighted issues in CTAF areas. Some operators rely on local knowledge during radio broadcasts or fail to make broadcasts at all.
Radio congestion was another concern, as participants noted it could increase the risks involved.
What can Operators do?
Ensure a thorough understanding of the ICAO Language Proficiency Requirements. Particularly Section 5.3.1, which addresses the role of both native and non-native English speakers.
Since English is the main language for international aviation, non-native speakers may need training to improve their skills. This does not mean improved communications should fall only on non-native speakers. Miscommunication can occur between native speakers of the same language. Miscommunication can happen between anyone due to language errors (like ambiguity or slang) or human mistakes such as:
- unclear speech
- bad microphone use
- overloading messages
- impatience.
It can also occur for other reasons specific to non-native English use.
Native English speakers play a key role in improving communication safety internationally. To lower the risks of miscommunication in radio communication, we need coordinated effort and widespread cooperation. Both native and non-native English-speaking pilots and controllers will benefit from understanding how language works. This includes techniques that help them understand each other clearly. Native English speakers, in particular, have a responsibility to improve their language awareness and be careful when delivering messages.
Training organisations can talk with local operators, including other flight training schools, of the risks involved in not having:
- enough situational awareness
- standard phrases.
Discussing:
- areas of operations
- general times of operations (CAT and training for example)
- basic communication practices emphasising 'aviate, navigate and communicate'.
Operators can use electronic flight bags to help with awareness of traffic e.g. Ozrunways.
What are we doing and delivered?
We have industry engagement programs to help increase pilots’ awareness of the risks they may encounter. Some of these are:
- Automatic dependent surveillance-broadcast (ADS-B)
- Radio procedures in non-controlled airspace
- Be heard, be seen, be safe
- Pilot safety hub
- AC 91-10 Operations in the vicinity of non-controlled aerodromes
- AC 91-14 Pilots' responsibility for collision avoidance
- CASR 91.625 (also includes section 21.01 of the Part 91 MOS)
- CASR 91.630 (includes sections 21.03, 21.04, 21.06, 21.07 and 21.09 of the Part 91 MOS) and 91.640
- Part 91 MOS section 11.10
- CASR 91.400 and Part 91 MOS sections 26.18 and 26.19