Requirements to Support an AOC Application
Below is a list of requirements that an Operator may be required to provide to support their application for an Air Operator's Certificate. Please note that some of the requirements listed may be contained in the Operator's Operations Manual or provided as separate manuals.
For detailed information on CASA requirements relevant to your AOC application, refer to the AOC Handbook.
Aircraft Flight Manual (AFM)
An Aircraft Flight Manual is a document containing the information and instructions required to operate the aircraft safely. The operator and flight crew must comply with AFM information and instructions. The AOC applicant must have an AFM for each aircraft to be used that is complete and current.
For more information, refer to Aircraft Flight Manual, Vol 2 Chapter 21 of the AOC Handbook.
Approved Single-Engine Turbine Powered Aeroplanes (ASETPA)
For ASETPA requirements, refer to Vol 2 Chapter 15 of the AOC Handbook.
Autoland Process and Procedures Manual
Autoland is a fully automated system for the landing phase of an aircraft's flight. AOC operations using autoland require CASA approval for the aircraft and the operator’s processes and procedures in relation to autoland operations.
For more information, refer to Autoland, Vol 2 Chapter 9 of the AOC Handbook.
The Compliance Statement is a tool for the applicant to construct a document that provides sufficient details to demonstrate to CASA that they both understand the requirements and have put in place the appropriate instructions, procedures and practices to ensure compliance with those requirements.
For more information, refer to Compliance Statement, Vol 1 Chap 4 of the AOC Handbook.
Dangerous Goods Manual
The Dangerous Goods Manual details the policies and procedures for the handling, acceptance and carriage of dangerous goods on board an operator's aircraft. The type of detail and extent of information included in a Dangerous Goods Manual will be dictated by the nature of the operation and the operator's policy on which classes or quantities of dangerous goods will be accepted for carriage.
For more information, refer to Dangerous Goods, Vol 4 Chapter 1 of the AOC Handbook.
Drug and Alcohol Management Plan (DAMP)
Part 99 of the CASR states that holders of an AOC who have employees, contractors or subcontractors engaged in Safety Sensitive Aviation Activities must develop and implement a Drug and Alcohol Management Plan.
For more information and guidance on the development, implementation, and maintenance of a DAMP, refer to the Drugs and Alcohol Management Plans, Vol 4 Chapter 3 of the AOC Handbook and the Alcohol and Other Drug Use in Aviation on the CASA website.
Micro DAMP Exemption
Exemption CASA EX98/15 gives small organisations who employ 10 or less Safety Sensitive Aviation Activity employees (Micro businesses) access to an alternative means of compliance within the regulatory requirements.
For more information, see Micro Business section of the Alcohol and Other Drug Use in Aviation website.
Electronic Flight Bags (EFB)
AOC Holders, including foreign operators, incorporating EFBs in their operations are specifically bound by the AOC conditions set out in Appendix 9 of CAO 82.0 and should carefully review the contents of the CAAP to determine applicable requirements.
For more information, see the Electronic Flight Bag webpage.
Financial Viability Assessment
Subsection 28(2) of the Act allows CASA to consider the financial position of an applicant in assessing the AOC application. Financial assessment is conducted as part of the AOC application process.
Financial assessment is triggered by any application for an AOC involving passenger-carrying RPT or passenger-carrying charter. The type of assessment depends on the type of operation and aircraft in the application.
For more information, see Financial Viability Assessment, Vol 1 Chapter 6 of the Air Operator’s Certificate Handbook.
Flight Check System
An aircraft Flight Check System (FCS) is the combination of activities, processes and documentation that together provide a system for the safe conduct of flight operations in that aircraft.
For more information, refer to Flight Check Systems, Vol 2 Chapter 7 of the Air Operator's Certificate Handbook.
Flying Training Authorisation
For the requirements to obtain a Flying Training Authorisation on an AOC, refer to Vol 2 Chapter 18 of the AOC Handbook.
CAR 220 requires operators to include in the company Operations Manual specific instructions for the computation of the quantities of fuel to be carried on each route. Such instructions are referred to as the "company fuel policy". CAR 234(3)(d) requires the operator to take into account the guidance material contained in CAAP 234(1)-1 when formulating their fuel policy.
For more information, refer to Fuel Policy and Related Requirements, Vol 2 Chapter 6 of the AOC Handbook.
Ground Handling Manual
The Ground Handling Manual, while not requiring specific approval, must be acceptable to CASA. It must describe the operator's processes and procedures for undertaking ground handling procedures.
For more information, refer to Ground Operations, Vol 4 Chapter 2 of the AOC Handbook.
Load Control System
Refers to the combination of approved Loading Systems and approved Load Controllers. The system will be included, or referred to, in the Flight Manual. The Aircraft Flight Manual or Pilot Operating Handbook provides loading instructions. An operator will need to detail procedures in their Operations Manual to ensure that the load in the aircraft will result in compliance with its approved loading system.
For more information, refer to Load Control, Vol 2 Chapter 13 of the AOC Handbook.
Maintenance Control Manual
This requirement is only applicable to operators of Class A Aircraft or Class B aircraft authorised in RPT operations. For more information, refer to the guidance in CAAP 42ZV 1(0).
CASA is transitioning to the new regulations which will require all Regular Public Transport AOC holders to comply with the requirements of the new CASR Part 42 regulation. For more information, refer to Maintenance Regulations.
Maintenance Schedule Management
An operator must have documentation outlining the process for ensuring the operator's maintenance systems, schedules, programs remain appropriate, having regard to the nature of the operations covered by the AOC and the type of equipment used.
For more information, refer to Maintenance Schedule Management, Vol 3 Chapter 8 of the AOC Handbook.
For more information on the new regulation affecting maintenance, refer to Maintenance Regulations.
Minimum Equipment List (MEL)
Civil Aviation Order 20.18 requires that in the case of charter or regular public transport aircraft, all instruments and equipment fitted to the aircraft must be serviceable before take-off unless serviceability is a permissible unserviceability set out in an MELor CASA has approved the flight with the unserviceability.
For more information, refer to Minimum Equipment List and Configuration Deviation List, Vol 3 Chapter 11 of the AOC Handbook.
Nomination of Operational Personnel
An AOC application must contain a description of the proposed management structure and the associated duty statements of personnel. It must contain adequate information about the qualifications and experience of the operation's personnel.
For more information, refer to:
- Organisational Structure and Lines of Communication, Vol 3 Chapter 4 of the AOC Handbook.
- Operational Personnel, Vol 2 Chapter 3 of the AOC Handbook.
The Operations Manual provided to support an application for an AOC must be the final version that the operator proposes to use. It can be submitted in hard copy form or in an electronic format, i.e. as a computer readable document such as Adobe Acrobat.
More information on what should be covered in the Operations Manual is found in Volumes 1-4 of the AOC Handbook. It is strongly advised that you read the chapters relevant to your proposed operations.
mMore information is also available in:
- Assessment of the Operations Manual Suite, Vol 1 Chapter 220.127.116.11 of the AOC Handbook.
- Compliance Statement, Vol 1 Chap 4 of the AOC Handbook.
Safety Management System (SMS)
For an operation authorised to conduct high capacity RPT operations a safety management system is required. In order for the CASA Inspector to be satisfied with the Chief Pilot, candidate's understanding of safety management systems, it may be necessary for CASA to engage relevant subject matter experts in the assessment.
For more information, refer to Safety Management Systems (SMS).
An operator must have a system to control approved maintenance data used during the maintenance of their aircraft. This system should be in writing and contained in the operator's document suite.
For more information, refer to Other Airworthiness Considerations, Vol 3 Chapter 12 of the AOC Handbook.
Note: Operators of Class B aircraft will generally have all or most of their procedures detailed in their company Operations Manual. If an operator chooses to contain airworthiness information specific to their operation in any other document, a copy of this document must be provided to CASA.
Training and Checking Manual
The Training and Checking Manual outlines the operator's procedures and gives guidance to all personnel involved in the training and checking organisation. The manual must contain such information procedures and instructions with respect to the safe operation of all aircraft types under the training and checking organisation.
For more information, refer to The Training and Checking Manual, Vol 2 Chapter 5.6 of the AOC Handbook.
Training Program Management
A training program can be contained in the operations manual or in a separate document.
For more information, refer to Training Program Management, Vol 3 Chapter 7 of the AOC Handbook.