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Replace Lost or Damaged Certificate
If your current certificate was damaged or lost, you may request the CASA Permission Application Centre (PAC) for a duplicate to be issued.
- Step 1: Submit a request in writing
The request for a replacement certificate must be made in writing and must be accompanied by a statutory declaration outlining the details required by CASA.
The statutory declaration must:
- Be made and signed by the certificate holder (person whose name appears on the certificate as the certificate holder or in the case of company, the managing director of the company whose name appears on the certificate.
- Be made before a person authorised under any law in force in Australia or its Territories to take declarations.
Your request in writing and your statutory declaration should be sent to our Permission Application Centre (PAC) - Permissions Issue.
- Step 2: Review of your request
PAC will review your request and the statutory declaration to ensure that you have provided the correct information, including your details and the details of your certificate against CASA records.
You will be contacted should we require more information from you. Your request may not be granted if you do not provide the information requested by CASA within a reasonable period.
- Step 3: Reproduction of your certificate
PAC will reproduce a certified true copy of your certificate.
A CASA administrative staff member will sign the certificate to indicate that it is a certified true copy.