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In October 2014, CASA promoted mental health awareness during Health and Wellbeing Week, encouraging employees to participate in mental health webinars, CASA walking groups, Be YOUnique workshops and guided meditation sessions.
Taste of Harmony Week celebrations in March 2015 brought staff together to share food and stories from around the globe. Canberra, Darwin, Perth, Sydney and Townsville offices participated. Staff shared their favourite dishes from a range of countries, including Australia, Chile, China, Colombia, France, India, Japan, Lebanon, Russia, South Africa and Turkey.
CASA has 164 employees who were born in countries other than Australia. Just over half of those employees identify that English is not their first language.
Canberra-based staff participating in walking group activities.
Staff training and development
CASA’s Professional Development section provided certificate courses in government, frontline management, and project management practices to staff in 2014–15. Sixty-eight staff members completed the qualifications.
Good Administrative Decision Making workshops were delivered for existing staff. This training, which includes a workshop specifically for executive managers, has been incorporated into the Orientation Program for all new staff.
To complement the workshops, a series of Remaking Administrative Decisions workshops was conducted for senior managers.
Communicating as a Regulator refresher training continued in 2014–15 for existing inspectors. For new inspectors, the full version of Communicating as a Regulator training has been included in the curriculum of the Foundation Regulatory Training Program as part of the regulatory and technical training framework.
Other development activities conducted in 2014–15 to support organisational capability included Presentation Skills training and the My Mentoring Program.
The Regulatory and Technical Training section formed a project team of learning and development specialists whose objective was to develop and establish a regulatory and technical training framework based on a set of identified job functions (competencies) and supported by structured training and on-the-job learning, specialist training pathways where suitable, and currency training. Once implemented, the framework will provide each staff member employed in a role that exercises regulatory powers with an individual learning pathway.
This project team has:
- created a four-component regulatory and technical training framework, which was endorsed by the Director of Aviation Safety in March 2015
- completed a training needs analysis of 18 highly populated regulatory roles
- obtained executive manager endorsement of the identified job functions within those roles
- commenced development of training programs to meet the identified training needs
- completed a revised on-the-job training journal program for launch from July 2015.
The Regulatory and Technical Training section also reviewed or developed a number of training courses, including:
- Foundation Regulatory Training Program, targeting all inspectorate roles
- Minimum Equipment List
- Certificate of Airworthiness
- Systems of Maintenance
- Introduction to Safety Management Systems
- Fatigue Prescriptive Limits.
Delivery of activities
- 45 regulatory and technical training courses and programs were delivered to a total of 2,085 CASA regulatory staff, industry delegates and industry personnel
- 17 professional development courses and programs were delivered to a total of 358 CASA staff
- 40 e-learning courses were delivered to a total of 2,278 participants.
The internal learning management system, CLASS, is undergoing continuous improvement activity to ensure that training records, processes and procedures are rigorous, consistent and transparent.
Table 10 shows staff training and professional development activities for CASA employees from 2010–11 to 2014–15. The data show a shift in delivery methods to optimise training outcomes for staff.
Table 10 Staff training and professional development, 2010–11 to 2014–15
|Financial year||Regulatory and technical training||Professional development||E-learning|
Outcomes not achieved
The Responsible Managers at CASA program has been delayed to ensure that it aligns to the new people capability framework that CASA is developing and plans to implement in 2015–16.
In 2014–15, CASA’s revised guide for Visual Flight Rules pilots was released in a hard copy version, with the expectation that 5,000 copies of the guide would be sold by the end of the financial year. By 30 June 2015, 2,647 copies had been sold. The guide is also available in an electronic (non-downloadable) format, which may account for the lower than expected hard copy sales. CASA will continue to promote the guide.
CASA employees are employed under the powers vested in the Director of Aviation Safety by the Civil Aviation Act. The terms and conditions of the majority of CASA employees are prescribed in the CASA Enterprise Agreement 2012–14, which came into effect on 2 July 2012.
The CASA Enterprise Agreement 2012–14 expired on 30 June 2014 but will continue to apply until a replacement enterprise agreement is negotiated. This process is guided by the requirements of the Fair Work Act 2009 and the Australian Government Public Sector Workplace Bargaining Policy.
CASA worked with the Australian Public Service Commission to progress CASA’s remuneration proposal and bargaining position during 2014–15. Consultation and engagement with CASA employees and union bargaining representatives has been constructive, and negotiations will continue while CASA works to finalise a new enterprise agreement that complies with the requirements of the government policy.
At 30 June 2015, 93.5 per cent of CASA employees were employed under the enterprise agreement and 6.5 per cent were employed under individual contracts. CASA also had a number of service contractors and individuals temporarily engaged through contracted employment agencies. This included some short-term project employees and people engaged to oversee licensing examinations.
Recognition of high performance
In 2014–15, CASA continued its recognition scheme for high-performing staff, which is designed to reinforce CASA’s values and behaviours. Employees are nominated for recognition under the scheme by their managers or colleagues.
The Employee of the Month and Team Excellence awards recognise individuals who have excelled in demonstrating CASA’s values. The Team Excellence award recognises high-performing teams and promotes collaboration within CASA. The Above and Beyond award recognises individuals or teams who demonstrate outstanding and exceptional work, or work on projects of particular importance to CASA.
CASA also has a recognition scheme to honour the achievements and service of employees for their 5, 10, 15, 20, 25, 30, 35 and 40 year milestones. In 2014–15, 13 employees received recognition of service awards for 20 years or longer service.
During 2014–15, CASA undertook a review of the recognition and reward framework to ensure that the framework continues to meet the needs of the organisation to recognise exceptional contributions and achievements of CASA staff. The outcomes of the review will be incorporated in the recognition and reward framework during 2015–16.
Table 11 lists the staff members who received CASA ‘20 years and over’ milestone service awards in 2014–15, while Table 12 shows the recipients of CASA performance awards.
Table 11 Recipients of CASA milestone awards for service of 20 years or more, 2014–15
|Length of service||Employees|
|20 years||Pamela Eckardt, Adrian Fechner, Peter Goodwin, Arnold Long, Noel Saffery, Mark Taylor, Lance Thorogood, Michael Vytilingam|
|25 years||Toni Guenther, Ian Mallett, Phil Sansoni, Joe Silvestro, Nadia Spesyvy|
Table 12 Recipients of CASA awards for performance, 2014–15
|Month||Employee of the Month||Above and Beyond||Team Excellence|
|July 2014||Bernie Hole||Dan Parker||Pip Agnew, Annabel Allen, Scott Hall, Georgie Hill, Chelsea Hobert, Ellen Kille, Laurel Lloyd, Angela Pearman, Keeley Phengrasmy, Zoe Sanders, Desiree Turner|
|August 2014||Peter Gibson||–||Trish Cannon, Nicole Fahey, Jessica Farrell, Chris Garner, Suneeta George, Dianne Griffin, Tracey Hasler, Anne Hulford, Vasantha Kuganathan, Rebecca Neish, Nashrah Siddiqui, Lina Tiyce|
|September 2014||Ellen Kille||Sam Bitossi, Patrick Cape, Ben Firkins, Duncan Grant, Jorge Lobarinas, Rachel Love, Margo Marchbank, Brendan Quaqlio, Shane Ransome, Cuthbert Richardson, Fiona Scheidel, Adrian Tusek||Scott Bennett, Carla Brown, Helen Dean, Kevin Hilder, Virginia Hodgkins, Stuart Hosmer, Michael Sawade, Clinton Thurling|
|October 2014||Iftekhar Ahmed||Miles Gore-Brown, Andrew Peucker, Rebecca Rohrlach||Angela Andrews, Chris Beckingham, Malcolm Campbell, Steve Carrington, Jorge Lobarinas, Chris Loynes, Tim Meagher, Greg Worthington|
|November 2014||Deon Rollan||Greg Dodd, Christine Hill||Julie Codyre, Stephen Duffield, Fred Fernandes, Michael Henry, Saritha Mathew, John Thynne|
|December 2014||Peter Lawlor||Tracy Deren||–|
|January 2015||Carolyn Dempster||Jan Garth||–|
|February 2015||Maile Berry||Patrick Godwin, Hayden Turner||Ben Crawford, Zac Kennedy, Tom Putland, Nashrah Siddiqui, Chris Tagle, Sally Wilkinson|
|March 2015||Alan Groves||Rosalee Ryan||–|
|April 2015||Dragica Barac, Dean Covell, Duncan Grant, Skye Harris, Margo Marchbank, Simon Rutledge, Andrew Scargill, Fiona Scheidel||Katherine Allen, Jan Garth||Ben Gardiner, Simon Fauchon, Werner Forke, Gerard Nolan|
|May 2015||Angela Biddle, Carla Brown, Amanda Bull, Donovan Carr, Debra Carter, Ricky Cochrane, Andrew Cole, Leo Dietrich, Michelle D’Souza, Denise Enright, Virginia Hodgkins, Kelly Johnson, Steve Manton, Pamela Murray, Andromeda Stewart||Dean Covell, Fiona Garvin, Daryl Price, Andrew Scargill||Ian Banks, Dragica Barac, Dean Covell, Fiona Garvin, Duncan Grant, Mike Hutchinson, Margo Marchbank, Rachel Winkle|
|June 2015||Roger Hadlow||Melinda Anthes||David Adkins, Angela Andrews, Glenn Chase, Greg Collins, Michael Gates, Judith Keogh, Rory Martin, Tim Meagher, Clinton Piadasa, Paulina Young|
|Note: More than one employee can be awarded the Employee of the Month award. Above and Beyond awards can be awarded to individuals or groups.|
Outcomes not fully achieved
Three elements of the people management business improvements identified in the action plan arising from the 2013 staff engagement survey were unable to be completed by 30 June 2015. They will be finalised by 30 September 2015.