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Developing and submitting a manual
Developing a new manual
Once you have created a new manual, a page will appear with a table of contents listing all the sections of the manual:
To add content simply click on the title of the section:
The section will open and you will be able to add content, read guidance material, or use the sample text provided (if it is relevant to your organisation). You can also view references (web links added by CASA), add comments you would like to share with the CASA inspector carrying out the assessment, or add a Note (not visible to CASA) for other authors of your manual. When you have finalised the section, click on the Section Ready button which will update the section's status from Edit to Ready.
Repeat this process for each section of the manual.
IMPORTANT: CASA cannot view the content of your manual until you have submitted it for assessment
Submitting the manual to CASA
Tips: Ask your assigned CASA inspector whether it is best to submit the whole manual up-front, or a few sections at a time so they can guide you with feedback.
Submitting your manual to CASA for assessment is as easy as selecting the Submit Manual button which sends an email to the Aviation Industry Approval and Permissions Issue Section of the Client Services Centre alerting them of its submission.
When you first submit the manual to CASA for assessment, you must also send the relevant application form to the Aviation Industry Approval and Permissions Issue Section at the same time. This can be posted to the Client Services Centre or emailed directly to firstname.lastname@example.org.
The Aviation Industry Approval and Permissions Issue section then matches the MAAT manual with your application form and assigns the manual to an appropriate CASA inspector (e.g. an airworthiness inspector or flying operations inspector).
Assessment of the manual
The CASA inspector receives an email from MAAT advising that your manual has been submitted and assigned to them for assessment.
The inspector will review each submitted section of the manual and mark the section either as accepted or if changes are needed, rejected. If a section is rejected the inspector will add a comment to provide details of why they did not accept it.
When the inspector has completed assessing the manual, it will be returned and you will be alerted this has occurred via email. You can then log in to MAAT to see the assessment results and progress of your manual.
Resubmitting the manual to CASA
If any sections have been rejected, you can read and respond to the comments made by the inspector and update the content by clicking on the re-edit button. After each section's content has been updated and marked as Section Ready, resubmit it to CASA for assessment. This is all done online via the MAAT tool.
The CASA inspector will receive an email advising that the manual has been resubmitted and requires assessment. The applicable sections will be reviewed and accepted if satisfactory, or rejected if not. The process is repeated until all sections of the manual have been accepted.
The CASA delegate has final sign off on the certification process. When this has occurred, the manual will be returned to you and will become the first approved version - V1.0. You will then be able print your manual without the draft watermark and distribute it accordingly.
The diagram below gives an overview of the manual development and assessment process.