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DAME newsletter - December 2017
From Principal Medical Officer, Dr Michael Drane
With the festive season fast approaching I’d like to wish you all a very Merry Christmas and wonderful New Year. We hope that you will find some peace and a break and look forward to working with you again in 2018.
No one could ever say this role is dull. Policy developments continue: the liaison with New Zealand is bearing fruit and we hope to see some simplified surveillance and cardiac assessment requirements in 2018. Hazardous substance use is a continued concern, and it is really encouraging to see the Human Intervention Motivation Study (HIMS) Australia gaining support and awareness across the sector. Recognising a problem and having supportive processes in place to assist safe return to work is crucial to move beyond the ‘name and shame’ culture which just drives this matter underground. Aviation leads the way in this but perhaps we, as medical practitioners, also need to pause for a moment and consider how we can support our colleagues in a similar manner.
MRS individual logons
We have been made aware of unauthorised access to CASA's Medical Records System (MRS2) by a small number of people using DAME credentials. As you are aware, medical practitioners are under a professional obligation to safeguard medical records. This obligation extends to your activity as a DAME and is covered in the DAME Handbook. In addition, there is an express prohibition against unauthorised access, which is presented each time someone logs on to MRS2.
Your logon and password are for you only. You must not provide them to anyone else. Receptionists and staff may apply for their own if they have a need to access MRS. If you know that someone other than you has become aware of your logon and password, please inform us promptly. Steps will be taken to protect the privacy of pilots and controllers.
Sometimes, due to appointment availability or distance, pilots have difficulty accessing an eye exam by an ophthalmologist. Remember that credentialed optometrists can also undertake online MRS2 eye examinations. Names and addresses of credentialed optometrists can be found on the CASA website.
If you tick that an ECG has been read by a cardiologist, please ensure you attach the trace and the report to the record in MRS. This will help prevent unnecessary delays in issuing an applicant’s aviation medical certificate. You also need to attach the report if you conduct a stress ECG/echo. Having the trace is particularly important for equivocal results, as it allows for comparison against later reports. This has proven invaluable in difficult cases.
Please also note that you should not tick ‘read by cardiologist’ if the ECG is machine-read.
Contacting AvMed by email
If you have any queries about a medical or an applicant that you want to be directed to either a CASA doctor or our clinical assessment facilitator, Georgie Hill, please email email@example.com.
Please do not send those enquiries to individual email addresses as there may be a delay in receiving a response if the person you email is away from work.
If you are forwarding reports to be attached to an applicant’s record, please either attach the reports directly in MRS or send them to firstname.lastname@example.org.
If you have an enquiry about a complex case that Georgie is managing, please email email@example.com.
CASA services over the holiday period
CASA services will not be available from close of business Friday 22 December 2017 until Tuesday 2 January 2018. All services will resume from Tuesday 2 January 2018. If you anticipate needing CASA services during the holiday period please contact CASA well before the closure. Find out more.