CASA’s Governance Framework provides the context within which the organisation operates to achieve its objectives, ensuring transparent, ethical and accountable evidence-based decision-making, and effectively managing risk and key stakeholder relationships.
CASA’s governance system is firmly aligned with the Civil Aviation Act 1988 and fully reflects all Commonwealth legislation and policies directly affecting CASA. The system incorporates governing and management arrangements; policy setting; internal and external communication; risk management and auditing arrangements; quality assurance; and the appointment and management of delegates and authorised persons.
CASA was established on 6 July 1995 as an independent statutory authority by an amendment to the Civil Aviation Act 1988.
Under section 9 of the Civil Aviation Act, CASA’s primary function is to regulate the safety of civil air operations in Australia and the operation of Australian aircraft overseas.
CASA’s other safety-related functions include encouraging a greater acceptance by the aviation industry of its obligation to maintain high standards of aviation safety, by providing comprehensive safety education and training and accurate and timely advice, and by fostering awareness of the importance of aviation safety and compliance with relevant legislation.
CASA also has the functions of cooperating with the Australian Transport Safety Bureau (ATSB), implementing aspects of the Australia– New Zealand mutual recognition agreements, and administering elements of the insurance and financial arrangements required under the Civil Aviation (Carriers’ Liability) Act 1959.
CASA exercises its powers under the Civil Aviation Act and through the Civil Aviation Regulations 1988, the Civil Aviation Safety Regulations 1998, Civil Aviation Orders, Manuals of Standards and other legislative instruments. CASA also publishes advisory and guidance materials related to air safety.
CASA has specified obligations under the Airspace Act 2007, the Transport Safety Investigation Act 2003 and the Aviation Transport Security Act 2004.
CASA is accountable as a corporate Commonwealth entity under the Public Governance, Performance and Accountability Act 2013 (PGPA Act). For 2014–15, in accordance with the Public Governance, Performance and Accountability (Consequential and Transitional Provisions) Rule 2014, CASA has annual reporting responsibilities under the Commonwealth Authorities (Annual Reporting) Orders 2011. CASA also has reporting responsibilities under legislation in relation to work health and safety, freedom of information, environmental performance, and advertising and market research.
Portfolio structure and responsible minister
CASA is a statutory authority within the Infrastructure and Regional Development portfolio. Since 18 September 2013, the Hon Warren Truss MP has been Minister for Infrastructure and Regional Development.
On 14 April 2015, the Deputy Prime Minister and Minister for Infrastructure and Regional Development issued a notice of strategic direction under section 12A of the Civil Aviation Act 1988, in the form of a Statement of Expectations for the Board of CASA.
The Statement of Expectations is the formal and public written expression of the Minister’s expectations concerning the operations and performance of CASA for the period from 16 April 2015 to 30 June 2017.
On 15 May 2015, the Chair of the Board wrote to the Minister to advise that the Board’s response to the Statement of Expectations, including CASA’s plan to implement its part of the Government’s response to the Aviation Safety Regulation Review, would be fully incorporated in CASA’s 2015–16 to 2018–19 Corporate Plan. The Chair also advised that the Board would refer to the Statement of Expectations while fulfilling its functions under section 53 of the Civil Aviation Act.
Under section 19 of the PGPA Act, CASA is required to give the Minister for Infrastructure and Regional Development or the Finance Minister reports, documents and information on its activities. In 2014–15, this included a report on CASA’s compliance with the requirements of the public governance, performance and accountability framework.
No government policy orders that apply to CASA were made by the Finance Minister in 2014–15.
The CASA Board was established under Part VII of the Civil Aviation Act. The Board comprises a Chair, a Deputy Chair, the Director of Aviation Safety and up to four other members.
The functions of the Board are to:
- decide CASA’s objectives, strategies and policies
- ensure that CASA performs its functions in a proper, efficient and effective manner
- ensure that CASA complies with specified ministerial directions.
With the exception of the Director of Aviation Safety, Board members are appointed on a part-time basis by the Minister for terms of up to three years, subject to possible reappointment. In appointing Board members, the Minister must ensure that there is an appropriate balance of professional expertise, but need not ensure that particular sectors of the aviation industry are represented.
On 30 June 2014, the Minister appointed Mr Jeff Boyd as Deputy Chair of the Board for a three-year term commencing on 1 July 2014. On 1 December 2014, the Minister appointed Mr Ian W Smith AM, Ms Anita Taylor and Mr Murray Warfield to three-year terms commencing on 3 December 2014.
On 13 May 2015, the Minister appointed Mr Boyd as Chair of the Board commencing on 1 July 2015.
The Director of Aviation Safety is appointed under Part VIIA of the Civil Aviation Act. After consulting the Minister, the Board appoints the Director for a term of up to five years, subject to possible reappointment. The Director manages CASA subject to the directions of, and in accordance with policies determined by, the Board.
On 31 August 2014, Mr John McCormick completed a term of five years and six months as Director of Aviation Safety. On 12 December 2014, the Board appointed Mr Mark Skidmore AM as Director of Aviation Safety for a five-year term commencing on 1 January 2015.
Table 4 summarises the qualifications and experience of the Board members at 30 June 2015.
Dr Allan Hawke AC Chair
First appointed: 1 July 2009 to 30 June 2012
Reappointed: 1 July 2012 to 30 June 2015
Dr Allan Hawke has a Bachelor of Science (Hons) and a Doctor of Philosophy. He joined the Commonwealth Public Service in 1974 and rose through the ranks to be Secretary of the departments of Veterans’ Affairs, Transport and Regional Services, and Defence.
Dr Hawke was appointed as High Commissioner to New Zealand in 2003, and in 2006 was installed as Chancellor of the Australian National University. In recognition of his outstanding contribution to public service, Dr Hawke was made a Fellow of the Australian Institute of Public Administration in 1998 and a Fellow of the Australian Institute of Management in 1999. In 2001 he became a Fellow of the Australian Institute of Company Directors. Also in 2001, Australian Financial Review Boss magazine named him one of Australia’s top 30 true leaders.
In June 2010, Dr Hawke was made a Companion in the General Division of the Order of Australia in recognition of his eminent service to public administration, particularly through the formulation and implementation of policy in the areas of transport, defence and education, and to the strengthening of bilateral relations with New Zealand.
Mr Jeff Boyd Deputy Chair
First appointed: 1 July 2014
Mr Jeff Boyd has qualifications as a licensed aircraft maintenance engineer (LAME), commercial pilot and company director.
Mr Boyd commenced his career in aviation in the early 1980s as a LAME before qualifying as a commercial pilot and also working as the chief engineer with a regional airline. In 1994, with his wife Lara Corry, he gained an air operator certificate as a charter operator and established Brindabella Airlines. Mr Boyd grew this business to include regular public transport operations, a flying training school and aircraft maintenance and engineering. In 2002, Brindabella Airlines gained Qantas affiliate status and commenced services from Canberra to Newcastle, Albury and Wagga Wagga. Mr Boyd sold Brindabella Airlines in 2011.
In 2008, Mr Boyd was a finalist in the Ernst & Young Entrepreneur of the Year Award. He has served as a member of the Reserve Bank Small Business Advisory Board, a director and Chairman of the Regional Aviation Association of Australia (RAAA), Chairman of the RAAA Technical Working Group, a director of the Australian Aviation Hall of Fame, and a director of Jetfast Aviation Pty Ltd.
Mr Trevor Danos AM
First appointed: 1 July 2009 to 30 June 2012
Reappointed: 1 July 2012 to 30 June 2015
Mr Trevor Danos has a Bachelor of Economics, a Bachelor of Laws and a Graduate Diploma in Science from the University of Sydney and is a member of the New South Wales Law Society. Mr Danos has practised law for over 30 years and specialises in the areas of banking and finance as well as government procurement.
Among other current board memberships, Mr Danos is a Director of TransGrid and a board member of the Sydney Local Health District. He is chair of the Dean of Science’s Advisory Committee at the University of New South Wales and was, until 30 June 2015, a member of the Cooperative Research Centres Committee.
Mr Danos was appointed as the Chair of CASA’s Board Audit Committee in February 2010. In January 2014, Mr Danos was made a Member of the Order of Australia in recognition of his significant service to the community through contributions to a range of scientific, education, government, legal and charitable associations.
Mr Ian W Smith AM
First appointed: 3 December 2014
Mr Ian W Smith has qualifications as a private pilot and extensive experience in the aviation insurance industry. He has been engaged in the roles of national manager or director of G M Forsaith Aviation Insurance Pty Ltd, Aon Aviation Insurance Brokers and BMG Aviation Group. From 2007 to 2011, he served as a member of the International Air Services Commission.
Mr Smith is a former director of the RAAA and former Chair of the RAAA Finance and Administration Sub-committee. He is Chair of the Aerospace Maritime and Defence Foundation of Australia Limited, and a director of Aviation Development Australia Limited, a not-for-profit subsidiary of the foundation.
The core activity of Aviation Development Australia Limited is to stage the biennial Australian International Air Show at Avalon Airport, Victoria. Mr Smith has been Chairman of 12 international air shows held at Avalon, and was the Director of Displays at the1988 Australian Bicentennial Air Show held at RAAF Richmond.
In 2014, Mr Smith was made a Member of the Order of Australia in recognition of his significant service to aviation, through promotion and development roles, and to the air show industry and the community.
Ms Anita Taylor
First appointed: 3 December 2014
Ms Anita Taylor is a chartered accountant with mediation, psychology and governance qualifications. She has a Bachelor of Science and a Bachelor of Commerce. She and her husband run superfine merino sheep and Angus cattle on a property in regional New South Wales.
Ms Taylor is a member of Regional Development Australia – Northern Inland New South Wales (RDANI) and the RDANI Finance and Audit Committee. She is Chair of two entities controlled by the University of New England: UNE Life and Sport UNE. She is also the Independent Director for Canoeing Australia.
Ms Taylor is a glider pilot, and her previous roles include Executive President of the Gliding Federation of Australia (GFA), Chair of the GFA Sports Committee and member of the Air Sports Australia Confederation’s Federation Aeronautique Internationale Committee.
Ms Taylor is an experienced company secretary and has served as a board member of other community and sporting organisations, including public and listed companies. She is a member of the CASA Board Audit Committee.
Mr Murray Warfield
First appointed: 3 December 2014
Mr Murray Warfield has a Bachelor of Science from the University of Melbourne. He commenced a career in aviation with the Royal Australian Air Force (RAAF) in 1971 and served in Australia and overseas until 1986 as a line pilot, instructor pilot, flight commander and instrument rating examiner on C-130, B707 and KC-135 aircraft.
On leaving the RAAF, Mr Warfield joined Qantas, where he captained B707, B767 and B747 aircraft and was a project pilot on the B747-400. At Qantas he also served as General Manager Regulatory and Industry Affairs, set up the operational aspects for Jetstar Asia Airways, and assisted with the setup of Jetconnect in New Zealand.
Mr Warfield has been a member of CASA’s regulatory reform group, and was the founding member and Chairman of the Australian Strategic Air Traffic Management Group (ASTRA). ASTRA developed the world’s first air traffic management strategic plan, which was adopted by the International Air Transport Association (IATA) and the International Civil Aviation Organization.
Mr Warfield has been a member and Vice Chairman of the Asia Pacific Regional Coordinating Group for IATA, Chairman of the IATA Russian Task Force, and Chairman of the IATA Operations Committee. He was appointed by the then Minister for Transport as the airline representative on the Australian GPS Advisory Panel and the Airservices Implementation Monitoring Committee for Sydney Airport.
Mr Warfield has been a keynote speaker at more than 100 aviation conventions, but counts one of his proudest achievements as being a member of the volunteer team that flew Qantas’s first B707 back to Australia.
Mr Mark Skidmore AM
Director of Aviation Safety
First appointed: 1 January 2015 Ex-officio Board Member
Mr Mark Skidmore has more than 30 years experience in civilian and military aviation. He had an outstanding military aviation career, beginning as a pilot in the RAAF in the early 1980s. He led RAAF research and development squadrons and was promoted to Australia’s Air Commander, holding oversight for Australia’s air operations, and reaching the rank of Air Vice Marshal before retiring in 2012.
After retiring from the RAAF, Mr Skidmore worked in civilian aviation as a test pilot, business development manager and company director. He has led large teams of operational, technical and administrative staff, providing leadership for operational, training and support functions. In 2010, Mr Skidmore was appointed as a Member of the Order of Australia in recognition of his exceptional service as the Air Commander Australia, Director General – Air Joint Operations Command, and Joint Force Air Component Commander.
Mr Skidmore maintains his passion for aviation in the general aviation community, owning and regularly flying a Globe GC-1B Swift.
Back row: Murray Warfield, Ian W Smith, Jeff Boyd (Deputy Chair), Trevor Danos. Front row: Anita Taylor, Allan Hawke (Chair), Mark Skidmore.
Seven Board meetings were held during 2014–15, on 28 August 2014, 31 October 2014, 12 December 2014, 13 February 2015, 27 March 2015, 7–8 May 2015 and 26 June 2015.
All Board members attended the meetings that they were eligible to attend.
Board Audit Committee
The Board appoints an Audit Committee in accordance with section 45 of the PGPA Act. The Audit Committee’s role is to provide independent assurance and assistance to the Board to discharge its responsibilities under the Civil Aviation Act and the PGPA Act in respect of financial reporting, performance reporting, the system of risk oversight and management, the system of internal control, and compliance with relevant laws and policies.
The duties of the committee are detailed in the Board Audit Committee Charter, which was reviewed and updated by the Board in June 2015. This update ensured compliance with the PGPA Act and aligned the structure and layout with the model contained in the Public Sector Audit Committees better practice guide published by the Australian National Audit Office in March 2015. Other material considered as part of the review included Global Public Sector Insight: Independent Audit Committees in Public Sector Organizations, published by The Institute of Internal Auditors in June 2014.
The Audit Committee normally consists of four members appointed by the Board, including a Board member as Chair. The Board appointed an additional member from the Board for the period from December 2014 to June 2015 to enable a smooth succession process to a new committee Chair from 1 July 2015.
The Board Audit Committee held five meetings during 2014–15, on 26 August 2014, 24 November 2014, 23 February 2015, 30 April 2015 and 23 June 2015.
With the exception of Mr Michael Roche, whose apology was accepted for the meeting held on 23 June 2015, due to his absence overseas, all Board Audit Committee members attended the meetings that they were eligible to attend.
Table 5 summarises the relevant experience of the Audit Committee members at 30 June 2015.
Mr Trevor Danos AM Chair
First appointed: 24 July 2009
Mr Danos has a Bachelor of Economics, a Bachelor of Laws and a Graduate Diploma in Science from the University of Sydney. Mr Danos is a member of the CASA Board. He has practised law for over 30 years and specialises in the areas of banking and finance as well as government procurement. Among other current board memberships, Mr Danos is a director of TransGrid and a board member of the Sydney Local Health District. He is Chair of the Dean of Science’s Advisory Committee at the University of New South Wales and was, until 30 June 2015, a member of the Cooperative Research Centres Committee.
Ms Barbara Yeoh Deputy Chair
First appointed: 24 July 2009
Ms Yeoh has a Bachelor of Science (Hons) and is a fellow of the Australian Institute of Company Directors. Ms Yeoh is a principal consultant in governance and financial management services. Prior to the establishment of the Board Audit Committee, she was Chair of CASA’s Audit and Risk Committee. Ms Yeoh is currently Chair of Monash Health (Victoria), Deputy Chair of the Victoria State Emergency Service, Chair of the Council of Board Chairs (Victorian Health Services), a member of the Australian Health Practitioner Regulation Agency’s Agency Management Committee, and a principal associate of PhillipsKPA.
Mr Rod Alfredson
First appointed: 24 July 2009
Mr Alfredson is an associate of the Australian Society of Certified Practising Accountants and the Institute of Chartered Accountants Australia. Mr Alfredson has broad public sector experience in evaluation and audit, major technology implementation, change management and financial management. He has served in senior appointments in the Australian National Audit Office, the Department of Finance and agencies in the Indigenous portfolios. He serves as an independent member on a number of audit committees.
Mr Michael Roche AM
First appointed: 20 February 2010
Mr Roche has qualifications in accounting and information technology systems. He is a fellow of the Australian Society of Certified Practising Accountants and a member of the Australian Computer Society. Mr Roche has extensive experience at senior levels in the Australian Government in corporate and financial management and policy development. He is the director of two not-for-profit companies as well as a member of a number of audit committees and governance boards.
Ms Anita Taylor
First appointed: 12 December 2014
Ms Taylor is a chartered accountant with mediation, psychology and governance qualifications. She has a Bachelor of Science and a Bachelor of Commerce. Ms Taylor is a member of the CASA Board, Regional Development Australia – Northern Inland New South Wales (RDANI) and the RDANI Finance and Audit Committee. She is Chair of two entities controlled by the University of New England: UNE Life and Sport UNE. She is also the Independent Director for Canoeing Australia. Ms Taylor is an experienced company secretary and has served as a board member of other community and sporting organisations, including public and listed companies.
CASA’s structure is designed to ensure thatresources are aligned to core functions, providingfor clear lines of reporting.
Figure 7 shows the elements and relationships of CASA’s organisational structure at 30 June 2015.
Figure 7 Organisational structure as at 30 June 2015
Select image to enlarge.
A text version of the organisational structure is also available.
In 2014–15, CASA continued to modify its organisational structure to better meet the expectations of the Australian Government and the aviation community while efficiently and effectively performing its functions under the Civil Aviation Act.
The CASA-wide Workforce Productivity Review conducted in 2013–14 identified opportunities to improve efficiency through optimising the use of current technology, improving work practices and revising business structures. The recommendations of the review were implemented in 2014–15.
Structural changes in 2014–15 included:
- The role of Executive Manager, Business Improvement, was created to focus on CASA key business processes to create more streamlined and efficient outcomes.
- The Airspace and Aerodrome Regulation Division was separated into three branches: Aerodromes; Communications, Navigation, Surveillance/Air Traffic Management (CNS/ATM); and the Office of Airspace Regulation.
- The General Aviation Taskforce was relocated from the Standards Division to the Office of the Director of Aviation Safety.
- The Industry Complaints Commissioner’s reporting line changed, to report directly to the CASA Board rather than the Director of Aviation Safety.
Senior manager appointments and departures
CASA’s senior management team was enhanced by the appointment of the following senior managers during the year:
- Ms Cheryl Allman, acting Executive Manager, Safety Education and Promotion Division
- Mr Earl Brown, acting Manager, Flying Standards Branch, Operations Division
- Ms Brooke Curtin, Manager, Flight Operations, Standards Division
- Dr Michael Drane, acting Principal Medical Officer, Industry Permissions Division
- Mr Simon Frawley, acting Chief Financial Officer, Corporate Services Division
- Mr Luke Gumley, acting Senior Manager, Operations Efficiency, Operations Division
- Mr Martin Holberton, acting Manager, Office of Airspace Regulation, Airspace and Aerodrome Regulation Division
- Mr Craig Jordan, acting Manager, Strategic Development, Industry Permissions Division
- Mr Brian Keech, acting Executive Manager, Corporate Services Division
- Ms Michelle Massey, Manager, Southern Region, Operations Division
- Mr Jason McHeyzer, Manager, Operations Regulations Implementation, Standards Division (appointed following Mr Peter Aitken, who was in the role until early June 2015)
- Dr Alyson Ross, Executive Manager, Business Improvement
- Mr Andrew Tiede, Manager, CNS/ATM, Airspace and Aerodrome Regulation Division
- Mr Daniel Ullmer, acting Manager, Central Region, Operations Division
- Mr Mike Whitfield, acting Head, People and Performance, Corporate Services Division.
Senior managers who departed during the year were:
- Mr James Coyne, Manager, Future Technology and Regulatory Trends, Standards Division
- Mr Christopher Dunstan, Manager, Flight Operations
- Mr Peter John, Manager, General Aviation Taskforce, Standards Division
- Mr Rick Leeds, Manager, Operations Regulations Implementation, Standards Division
- Mr Ian Lonsdale, Manager, Contracts and Procurement, Legal Services Division
- Mr Jim Marcolin, Manager, Delegate Management, Industry Permissions Division
- Mr Roger Marin, Manager, Southern Region
- Mr Malcolm McGregor, Manager, Airways and Aerodromes, Airspace and Aerodrome Regulation Division
- Mr Max McGregor, Senior Manager, Certificate Management Team Quality Assurance, Operations Division
- Dr Pooshan Navathe, Principal Medical Officer, Industry Permissions Division
- Ms Kerry Nolan, acting Manager, Flying Standards Branch
- Ms Gillian Savage, Executive Manager, Corporate Services Division
- Dr Stephen Turner, Manager, Safety Education, Safety Education and Promotion Division.
The following sections summarise the qualifications, experience and responsibilities of CASA’s senior executives.
Office of the Director of Aviation Safety, Terry Farquharson Deputy Director of Aviation Safety
Mr Terry Farquharson has Bachelor of Business and Master of Business Administration degrees and is a fellow of the Royal Aeronautical Society, a member of the Australian Institute of Management and a member of the Society of Experimental Test Pilots.
Mr Farquharson began flying in 1964. In 1966, he commenced a career in the Royal Australian Air Force, during which he graduated from the Empire Test Pilot School and was a qualified flying instructor on a number of training and strike aircraft.
In 1979, Mr Farquharson joined Cathay Pacific, where he was responsible for managing the conduct of the company’s ongoing airworthiness flight testing and the acceptance and certification of flight simulators.
Mr Farquharson joined CASA in 1999 and held a number of senior management positions prior to being appointed as Deputy Director of Aviation Safety in 2010.
The Deputy Director provides strategic support and advice to the Director of Aviation Safety across the range of CASA’s activities. When required, the Deputy Director assumes responsibility for specific projects or initiatives on behalf of the Director. The Deputy Director also acts for the Director in his absences and represents CASA at government and international meetings as required.
The Deputy Director has responsibility for the Safety Systems Office, which includes remotely piloted aircraft systems, and for the Program Management and Knowledge Information Management Services branches.
Phone: 02 6217 1330 Email: firstname.lastname@example.org
Office of the Director of Aviation Safety, Jonathan Aleck Associate Director of Aviation Safety
Dr Jonathan Aleck has a Juris Doctor degree, a Bachelor of Arts in psychology, a Master of Arts in political science and a Doctorate of Philosophy. He is a Fellow of the Australian Institute of Management and completed his second term as president of the Australian Institute of Administrative Law in November 2014.
Dr Aleck has taught in the faculties of law, politics and public policy at universities in Australia, Canada, the United States and Papua New Guinea. He also worked as an independent legal consultant and specialist adviser for many years in the United States. Between 1998 and 2003, Dr Aleck served as Australia’s representative on the Council of the International Civil Aviation Organization.
Dr Aleck joined what was then the Civil Aviation Authority as a legal officer in 1993. Since that time, he has held senior management positions of increasing responsibility in legal, operational and policy roles at CASA. Prior to his appointment as Associate Director of Aviation Safety in 2010, he was Chief Legal Officer and Executive Manager of the Legal Services Division.
Within the Office of the Director of Aviation Safety, the Associate Director is responsible for CASA’s governance systems, risk management, oversight of CASA’s regulatory policy, internal audit, quality assurance, strategic planning and reporting, corporate communications, corporate correspondence management, ministerial advice, work involving foreign agencies, and international relations. The office also incorporates the self-administering sport aviation organisations section and the General Aviation Task Force.
The office also provides a central point of coordination between organisational strategy and delivery, with a focus on governance, accountability and CASA’s overarching regulatory policy.
Phone: 02 6217 1600 Email: email@example.com
Gerard Campbell, Executive Manager
Mr Gerard Campbell has a Master of Business Administration and a Bachelor of Education, and holds a private pilot licence.
Prior to joining CASA, Mr Campbell had experience as the chief executive officer of a number of aviation organisations, including the Royal Queensland Aero Club, the Airline Academy of Australia, ATAE Pty Ltd (an aircraft engineer training organisation) and the Archerfield Airport Corporation.
Mr Campbell joined CASA in 2009 as Regional Manager for the Northern Region and subsequently held positions as Senior Manager, Operations Strategy and Support, and Executive Manager, Safety Education and Promotion. He commenced in the role of Executive Manager, Operations, in 2012.
The Operations Division oversights aviation operations, including flying operations and airworthiness. Its functions include entry control assessment, regulatory service activities, surveillance, responsibility for the flying standards of the flying training industry, and the development of initiatives that make a contribution to aviation safety.
Phone: 07 3144 7514 Email: firstname.lastname@example.org
Peter Boyd, Executive Manager
Mr Peter Boyd has a Bachelor of Mechanical Engineering (Hons) and is a member of the Institution of Professional Engineers New Zealand.
Mr Boyd started his professional life designing mechanical systems and subsequently managed a mechanical and electrical testing facility. While working for Telarc Limited, New Zealand’s largest management system auditing organisation, he fulfilled systems auditing and management roles, including the development and assessment of safety management systems, and held the position of Deputy Chief Executive Officer.
Since joining CASA in 1999, Mr Boyd has held a number of management positions, including Manager, Compliance Practices and Procedures; Manager, International Operations; Executive Manager, CASA Improvement Program; Head of Planning and Governance; and Executive Manager, Standards.
The Standards Division’s principal role involves the development of aviation safety standards and guidance material, the implementation of regulatory changes, standardisation activities across CASA and the carriage of CASA’s airworthiness functions. The Division also maintains a watching brief on future technology and regulatory trends.
Phone: 02 6217 1534 Email: email@example.com
Airspace and Aerodrome Regulation
Peter Cromarty, Executive Manager
Mr Peter Cromarty has 40 years of experience in the aviation industry. Mr Cromarty started his career as an area radar controller in Scotland, Northern Ireland and the London Air Traffic Control (ATC) Centre, then worked as a pilot in the United States before returning to ATC in the Middle East for seven years. Following a spell as an ATC instructor, he rejoined the United Kingdom Civil Aviation Authority (UK CAA) to work in various roles in the regulation of air traffic services. During this period, Mr Cromarty undertook several safety audits outside the United Kingdom, including in Finland, Mauritius, Cayman Islands, British Virgin Islands and Ghana.
For three years prior to his move to Australia, Mr Cromarty was a senior manager at Air Safety Support International, a subsidiary of the UK CAA, where he was responsible for the creation and rollout of a complete regulatory system for the British overseas territories.
Mr Cromarty joined CASA in 2007, taking responsibility for the regulation of Australian administered airspace, the Air Traffic Management/Communications, Navigation, Surveillance system and certified and registered aerodromes.
Airspace and Aerodrome Regulation is responsible for the regulation of Australian-administered airspace. The Division is also responsible for certification and oversight of providers of communication, navigation and surveillance facilities; air traffic management services; instrument approach design and development; certified and registered aerodromes; aviation rescue and firefighting services; aeronautical information services; and providers of air traffic services training.
Phone: 02 6217 1408 Email: firstname.lastname@example.org
Safety Education and Promotion
Cheryl Allman, Executive Manager (acting)
Ms Cheryl Allman has a Bachelor of Commerce, a Graduate Diploma of Adult and Vocational Education and a Graduate Diploma in Aviation Management.
As an air traffic controller with the Royal Australian Air Force, Ms Allman worked at bases around Australia and as part of the Australian contingent in the Middle East. She was awarded a Conspicuous Service Medal in 2005. After leaving the air force, she joined Airservices Australia, designing and delivering training to air traffic controllers.
Ms Allman was one of the first members of CASA’s Office of Airspace Regulation and later held the position of Manager, Office of Airspace Regulation. She acted in the role of Executive Manager, Airspace and Aerodrome Regulation, from November 2013 to August 2014. In September 2014, Ms Allman was appointed acting Executive Manager, Safety Education and Promotion Division.
Safety Education and Promotion aims to encourage a greater acceptance by industry of its safety-related obligations, and to foster awareness of the importance of aviation safety and compliance with the civil aviation legislation. The Division is responsible for developing and delivering safety promotion campaigns and products to improve aviation safety in Australia and increase capability within CASA. The Division also provides regulatory and technical training for CASA and industry, and professional development for CASA staff.
Phone: 02 6217 1414 Email: email@example.com
Peter Fereday, Executive Manager
Mr Peter Fereday has been a quality management practitioner since the 1990s, when he developed quality management systems for two government business enterprises and CASA, each of which achieved third-party certification.
From 1998 to 2000, Mr Fereday led large national audits with CASA’s Quality and Internal Audit Branch. He joined the service centre establishment project in 2000 and managed the development of the award-winning CASA Workflow Management System.
Since 2001, Mr Fereday has performed in service delivery roles, including Quality Manager, Regulatory Services, and Manager of the CASA Service Centre. He participated in the CASA change program which resulted in the introduction of a new organisational structure in 2009. Mr Fereday was appointed Executive Manager, Industry Permissions, in 2009.
Industry Permissions exists to effectively deliver Part 9(1)(e) and (da) of the Civil Aviation Act 1988, in particular issuing regulatory instruments such as flight crew and engineer licences, medical certificates, aircraft registrations, Aviation Security Identification Cards, air operator certificates and delegations. The Division is also responsible for developing and conducting examinations for flight crew and maintenance personnel; providing advice and support to delegates and authorised persons in the aviation industry; administering medical standards applicable to licence holders; and implementing the Aviation Security Identification Card program.
Phone: 07 3144 7345 Email: firstname.lastname@example.org
Brian Keech, Executive Manager (acting)
From 1982 to 2001, Mr Brian Keech worked with the Attorney-General’s Department, the Civil Aviation Authority, Airservices Australia and the Health Insurance Commission. Between 2001 and 2011, he worked as a management consultant with a multinational consulting firm and was national practice leader for an Australian consulting firm.
Mr Keech joined CASA in 2011 as Head of the People and Performance Branch, and was appointed acting Executive Manager, Corporate Services, in November 2014.
Corporate Services provides effective, efficient and integrated services and future capability that support the operational areas of CASA. The Division covers the people, finance, property and information technology functions.
The Finance Branch is responsible for financial accounting, finance management and financial performance reporting within CASA, and for property, physical security and asset management. The People and Performance Branch has responsibility for effective people management, spanning strategic workforce planning, payroll and recruitment, travel administration, performance assessment, the people capability framework, workplace health and safety, workplace relations, and equity and diversity.
The Information Technology Branch provides information and communications technology services and capability and has responsibility for the IT service desk, IT security, IT infrastructure management and applications development. The European Aviation Processing Implementation Program is responsible for the improvement of the online interface with the aviation industry and for supporting the administration of new aviation safety regulations.
Phone: 02 6217 1371 Email: email@example.com
Adam Anastasi, General Counsel and Executive Manager
Mr Adam Anastasi holds a Master of Laws degree and was admitted as a solicitor of the Supreme Court of New South Wales in 1992.
Prior to joining CASA, Mr Anastasi worked as a solicitor for the Australian Government Solicitor, the Australian Federal Police, the Australian Capital Territory Government Solicitor and the New South Wales Crown Solicitor’s Office.
Mr Anastasi joined CASA in 2000 and was Manager of the Legal Branch from 2005 to 2010. In 2011, he was appointed Executive Manager, Legal Services Division.
Legal Services provides legal advice on a broad range of issues to CASA officers and managers, and maintains oversight and control of CASA’s relations with all external legal service providers. It is responsible for managing CASA’s enforcement strategies and practices; conducting CASA’s involvement in Administrative Appeals Tribunal proceedings, Federal Court proceedings, coronial inquiries and other legal proceedings; and overseeing CASA’s obligations under the Freedom of Information Act 1982 and the Privacy Act 1988. Legal Services also manages CASA’s procurement and contracting activities.
The Division drafts Civil Aviation Orders, Manuals of Standards and other legislative and legal instruments, ensuring that they comply with applicable requirements.
The Investigations Branch conducts criminal investigations and administers and conducts CASA’s aviation industry alcohol and drug testing activities.
Phone: 02 6217 1040 Email: firstname.lastname@example.org
Dr Alyson Ross, Executive Manager
Dr Alyson Ross has a Bachelor of Arts, a Postgraduate Diploma of Education, a Doctor of Philosophy, a Diploma of Business and a Certificate IV in Workplace Training and Assessing. She is a graduate of the Australian Institute of Company Directors.
Dr Ross started her professional life as a teacher, then moved into organisational training and development, managing large corporate training programs. She has significant experience as a senior executive in the health sector. Her previous leadership roles focused on industry engagement, regulated standards for safety and quality, compliance, risk-based quality assurance, organisational development and business improvement.
Dr Ross joined CASA in December 2012, as Executive Manager, Safety Education and Promotion Division. She was appointed Executive Manager, Business Improvement, in August 2014.
The Executive Manager, Business Improvement, provides strategic advice to the Director of Aviation Safety. The work includes reviews of business processes; executive and project support to assist CASA divisions to scope and deliver new or improved capabilities; and the development of proposals for business improvement and future business models to deliver identified outcomes. It may involve developing cost–benefit statements for viable options, providing quality assurance on the achievement of business outcomes or providing comprehensive analyses of key issues.
Phone: 07 3144 7305 Email: email@example.com
CASA applies an enterprise-wide risk management approach across its extensive range of activities to identify, analyse and manage risks, ensuring that all decisions are well informed and evidence based and contribute effectively to its vision of Safe skies for all.
All aviation activity involves a degree of risk, and it is a key element of CASA’s role to understand the nature and full dimensions of the risks it oversees. In undertaking its regulatory function, CASA faces a variety of potential risks, such as failure to detect breaches of safety and maintenance standards, incorrect or inconsistent application of regulatory standards, ineffective stakeholder engagement, and failure to properly carry out statutory responsibilities. The identification, analysis, treatment, monitoring and review of risk are embedded into all CASA functions and contribute directly to the effective and efficient achievement of CASA’s corporate goals.
CASA reviews and updates its risk management policy and practices annually to ensure that they remain aligned with current best practice and accord with the principles outlined in the Australian and New Zealand International Standards Organisation Risk Management – Principles and Guidelines (AS/NZS ISO31000:2009). A key consideration in the revision of the risk management policy and framework during 2014–15 was to ensure full alignment with the recently released Commonwealth Risk Management Policy.
During 2014–15, risk management training modules were enhanced and delivered through the Core Regulatory Training Program, the Safety Management Systems course, the CASA Induction course and Sky Sentinel application modules. Detailed risk workshops addressing a wide range of issues were conducted across the organisation to ensure that any subsequent decisions were fully informed and supported by clear evidence and a strong risk-based methodology. The risk management team visited regional offices as requested to conduct topical region-specific risk workshops.
CASA further developed its surveillance tool Sky Sentinel, ensuring that risk is a key driver in the prioritisation and conduct of its surveillance activities.
CASA continued to develop and implement risk profiling for sectors of the aviation community. One sector risk profile was completed and released and a further four sector profiles were substantially progressed during 2014–15. This work assists industry to identify and manage risks and informs CASA’s assessment of individual authorisation holders during surveillance activities.
A continuing and expanding focus on risk drivers, and a clear understanding and increasing application of risk management principles and practices throughout the organisation, have enabled CASA to deliver:
- more effective strategic and business planning
- a closer working relationship with industry sectors
- better cost control
- systematic and thorough risk-based and evidence-based decision-making
- openness and transparency in decision-making
- increased identification of opportunities
- greater knowledge and understanding of risk exposures
- more proactive responses to identified and emerging risks
- full compliance with relevant legislation and statutory obligations.
In 2015–16, CASA will continue to consolidate existing better practices and enhance selected areas identified in the annual Comcover risk management benchmarking survey where cost-effective improvements are achievable.
CASA’s business continuity management will be reviewed and updated. Specific areas of focus will include:
- further expanding advanced and subject-matter-specific risk management training, especially in the area of m-learning (mobile learning), which covers a range of user scenarios that focus on learning with mobile devices, including e-learning, educational technology and distance education
- comprehensively reviewing the National Headquarters business continuity plan and updating all associated documentation
- improving data analysis and risk-reporting mechanisms to determine key safety risks
- collaborating with the aviation industry to scope and develop a framework for proactive safety analysis, including industry risk profiling.
Internal audit arrangements
The Risk Management and Quality Assurance section within the Governance Systems Branch develops, coordinates and oversees the provision of internal audit services. In 2014–15, CASA continued its arrangement of primarily outsourcing internal audit service provision to three external audit providers to complement the role of CASA’s senior audit manager.
As 2014–15 was the final year of the contract with the current internal audit service providers, a full tender process was undertaken, commencing in March 2015, to renew the service provider panel. The outcome of this process was the appointment of three new providers to deliver the internal audit work schedule for the next three years.
CASA’s risk-based internal audit schedule is a mix of performance, financial, IT and compliance audits delivered across the organisation. The audit function benefits from the expertise and independence provided through auditors external to CASA.
Internal audit continued to focus on key operational and business risk exposures. Business and risk management plans from each of CASA’s divisions, strategic risk workshops, and individual interviews with senior executives, internal and external auditors and members of the Board Audit Committee and the Board, were used to identify priorities and inform the ongoing CASA-wide internal audit work schedule.
CASA’s approach to monitoring the implementation of audit recommendations, together with its comprehensive database for the collation, monitoring and review of audit information, continued to ensure that audit recommendations were acted on appropriately and in a timely manner. Oversight of the work schedule and implementation of the recommendations continued through regular reporting to the Board Audit Committee.
In accordance with the audit plan, the internal audit reviews conducted during 2014–15 addressed CASA’s core operational and business functions, processes, systems and internal controls. The following 18 audits were completed during the year:
- Sky Sentinel
- Government stakeholder engagement
- Regulatory and technical training
- Night vision goggles
- Australian parts manufacturing approvals
- Aviation safety advisors
- Work health and safety governance
- Unified communications
- Safety analysis
- Insurance policies
- Remotely piloted aircraft
- Flight crew licensing examination validation
- Oversight of passenger-carrying balloons
- Airspace change process
- Information Technology Infrastructure Library infrastructure management
- Rehabilitation management system
- TechnologyOne post-implementation review
- Legislative compliance database.
Three further audits were deferred during the year as a result of operational priorities (Organisation Approval and Surveillance module, Fraud Control Plan and Aviation Medicine).
The internal audit work schedule generated 49 new audit recommendations for management action. All audit recommendations are categorised on the basis of risk to CASA’s operations. No recommendations were classified in the highest risk category. The program continues to provide appropriate assurance that CASA’s internal controls are operating effectively.
Emerging issues that will inform and guide future audit work include:
- the changes continuing within the ICT operating environment, and planning to increase scrutiny of changes that have been embedded
- the impact of the PGPA Act, particularly with regard to issues of interpretation and developing an appropriate performance framework and enhanced reporting requirements
- recurring audit findings that focus on improving documentation to support business as usual activities and improving consistency across the organisation
- the time taken by management to respond to audit findings
- a recurrent theme that cultural barriers remain a potential impediment to efficient and effective change management
- the impact of external frameworks and legislation, such as the PGPA Act and the Regulator Performance Framework, and the results of the reports commissioned by the Government, including the implementation of the Government’s response to the Aviation Safety Regulation Review.
The internal audit schedule for 2015–16 will focus on CASA’s operational functions. A number of valuable insights were provided from the 2014–15 audit outcomes, and specific areas such as safety analysis, flight crew licensing examination questions, aviation medicine and progress against the ICT roadmap were identified for ongoing monitoring.
CASA will monitor and review the performance of modules of the Aviation Information Management System (AiMS) and European Aviation Processing (EAP) information management systems and ensure that the modules are incorporated into the rolling audit program for future years.
The ICT environment is a key strategic risk area. The 2014–15 audit work schedule had limited coverage of the ICT environment, as the ICT roadmap was being embedded following its development and release the previous year. This area will be reintroduced to the internal audit annual work schedule and closely monitored during 2015–16.
CASA will continue to consider the impact of the evolving Commonwealth reporting requirements to develop and maintain an appropriate performance reporting framework in CASA.