Commonwealth Disability Strategy
CASA’s operations encompass the typical activities of a regulator, policy adviser, service provider and employer, as defined in the Commonwealth Disability Strategy.
All CASA leased premises met CASA’s standards and performance requirements for access to buildings and facilities, including provision for parking that meets the needs of people with disabilities in accordance with AS1428 suite (Design for Access and Mobility).
CASA’s complaints procedures are available to members of the public to raise issues, concerns and complaints about CASA and its performance. The process is administered by the Industry Complaints Commissioner (ICC). Members of the aviation industry and the public may make complaints to the ICC and the Australian Human Rights Commission about disability discrimination. No such complaints were received by CASA in 2009-10.
CASA’s recruitment policy continues to ensure that recruitment advertising and selection processes do not dissuade people with disabilities who have the necessary experience, skills and qualifications from submitting applications to be employed by CASA. CASA’s Health and Safety Injury and Illness Management Program provides guidance and assistance to work areas to make reasonable adjustments to the work environment, work tasks or operational arrangements to assist employees to fully participate in the workforce.
In June 2010, the Department of Finance and Deregulation released the Web Accessibility National Transition Strategy, which mandates that all federal, state and territory websites conform to the guidelines to meet Single A level within a two-year period (by the end of 2012) and to be compliant with the Double A level within four years. In anticipation of this directive, CASA has developed the Web Accessibility Position Paper, which outlines a plan for CASA to manage the process to ensure that all web content is accessible.
CASA has started implementing the process for achieving Web Accessibility Content Guidelines (WACG) 2.0 compliance outlined in the CASA Web Accessibility Position Paper for all web content, and will continue this process into the 2010-11 financial year. To assist in this process, CASA has implemented a web content management system that facilitates compliance with WACG 2.0 standards before web content is published.