Case study 1: CASA keeps the skies safe
On 1 July 2011, CASA took action to ground Tiger Airways Australia because of serious safety concerns about the operation of the airline. This action involved the efforts of many CASA staff and was the result of coordinated surveillance over an extended period.
Coming at the start of a school holiday period, the grounding of Tiger Airways had a significant impact on the travel plans of the Australian public and created a major news story in Australian media.
The media coverage reinforced to members of the public that, as Australia’s aviation safety regulator, CASA is primarily concerned about the fundamental safety systems in place at an airline, rather than isolated incidents or problems.
A large number of CASA staff from various divisions were heavily involved throughout the lead-up to and aftermath of the Tiger Airways grounding.
Following the airline’s grounding, Tiger Airways acknowledged that improvements needed to be made and took appropriate action. The airline has since shown consistent improvement across its operations.