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CASA Annual Report 2003 04 Part 5: Statutory reporting requirements

Statutory reporting requirements

Commonwealth Disability Strategy

CASA’s operations encompass the typical activities of regulator (with elements of policy adviser), service provider, employer and purchaser.

Regulator and service provider

CASA’s major focus continued to be using electronic technology, particularly the Internet, to improve the accessibility of regulatory information, regulatory services, safety promotion and participation in the regulatory reform process.

Work during 2003–04 included:

  • establishing an e-shop for online product ordering and purchasing. The e-shop allows members of the aviation industry and the general public to obtain copies of safety products (including videos, CDs, posters and publications), and purchase maintenance forms, manuals and other CASA documents
  • creating a new regulatory reform web site to bring together all regulatory reform material in a more easily accessible way. The web site has direct links to online response forms, providing an electronic alternative to the freefax, freepost and email methods of submitting comments to CASA on public consultation documents
  • improving the online response system for members of the aviation industry and the general public to submit comments on consultative documents, such as Notices of Proposed Rule Making, Discussion Papers and Notices of Proposed Change
  • creating a new web site to give AOC and COA applicants better guidance on making an application. The new section sets out (in one location, with all necessary links) the steps for application and assessment, the forms required, the supporting documentation needed, legislative requirements, CASA fees, contacts and other helpful information
  • providing the application forms for AOC variations and subsequent issues to applicants complete with the information CASA already holds on them
  • creating an online one-stop-shop of information for air traffic controllers to make it easy for them to check the regulations, find forms, and apply for and renew licences and ratings
  • adding further manuals and other documents to regulatory information provided online.



CASA’s recruitment policy ensures its recruitment advertising does not dissuade people with disabilities who have the necessary experience, skills and qualifications from submitting applications. The policy also ensures selection processes take into account the special needs of applicants so that those with disabilities are not disadvantaged.

CASA’s ‘Building Standards and Performance Requirements for Civil Aviation Safety Authority (CASA) Leased Premises’ require access for the disabled to be provided to buildings and to all areas of offices in accordance with Australian Standard AS 1428.

In addition, CASA provides disabled car parking to staff who are suffering from either permanent or temporary disability. In the case of temporary disability, parking is provided for the duration of a period recommended by a medical practitioner.

CASA’s standard office desks and chairs are ergonomically designed to meet Australian Standard AS 4443 and Australasian Furniture Research and Development Institute standards. Special chairs are provided to staff who have particular anatomical differences or who suffer from conditions that make the standard chair unsuitable.

CASA also provides, as needed, suitable IT equipment and/or software to aid staff with disabilities. Contractual arrangements with CASA’s IT service provider require support and maintenance of all occupational health and safety and disability assistance equipment associated with desktop computers. Support through the Help Desk can be tailored for staff with special needs by noting an alert for Help Desk staff against the user’s name.

CASA will also provide appropriate voice facilities, such as TTY telephones, to any staff member who may need them.

In purchasing furniture, equipment and software to meet special needs, CASA consults with the staff concerned and will seek the advice of relevant organisations, as appropriate.


CASA’s procurement policies reflect those of the Commonwealth in general and comply with all Commonwealth policies and directives relating to anti-discrimination.