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CASA's next version of its Strategic Workforce Plan 2016-19 will commence in this financial year, which will position CASA's workforce to meet current and future demands and align the workforce with the strategic directions and organisational goals outlined in the Corporate Plan. The new workforce plan will continue to align CASA with whole of government workforce planning strategies.
Current workforce capability requirements and gaps
CASA requires a workforce with significant aviation industry experience and a strong knowledge of safety regulations to successfully administer the Civil Aviation Act 1988, the objective of which is to establish a regulatory framework for maintaining, enhancing and promoting the safety of civil aviation and preventing aviation accidents and incidents. Specific capability gaps which need to be addressed include:
- Implementing a regulatory framework and safety management systems to support a rapidly expanding Remotely Piloted Aircraft Systems (RPAS) sector
- Recruiting appropriately skilled personnel in the key sectors of the general aviation and air transport sectors
- Developing and enhancing leadership and management skills with the focus of delivering capability and performance improvements
- Developing the Regulatory and Technical Training Framework in an evolving technological environment to ensure that training benefits fully support enhanced regulatory performance, client-service orientated outcomes and achieve higher levels of workforce performance and productivity.
Future workforce capability requirements
To meet the future requirements of the aviation community, CASA is planning to strengthen its workforce capability in:
- stakeholder engagement and collaboration to support enhanced regulation development and implementation outcomes
- shifting to a client-service orientated model
- making effective, risk and evidence based decisions in line with undertaking activities associated with the Civil Aviation Act 1988 in a changing environment
- continuing to meet increasing surveillance requirements across different aviation sectors
Strategies and initiatives to address key workforce gaps
The following strategies have been identified to address current and future capability requirements:
- Revising CASA's 'critical roles' and developing appropriate succession plans and talent management strategies to mitigate any loss of critical capabilities through retirement or separation.
- Enhancing CASA's recruitment capabilities to provide a more flexible and responsive recruitment model that addresses resourcing gaps in key capabilities, including developing strategies to broaden CASA's appeal to a wider employment market by increasing CASA representation of identified groups including women working in the aviation industry, and Indigenous and mature age workers.
- Implementing the CASA Capability Framework and associated support tools across all levels of CASA, which will provide a system for CASA to: build capability within the available staffing resources; build regulatory knowledge and experience of our people; improve consistency and deliver efficiency and productivity gains.
- Continuing to strengthen CASA's leadership and management by implementing the revised Senior Management Group performance framework to enhance the alignment of performance outcomes across all levels in CASA.
- Establishing more flexible working practices, to improve the ability for staff in community and industry facing roles in CASA to become more actively engaged with the aviation industry in their working environment.
CASA continues to transform and simplify its Information Communication and Telecommunication (ICT) environment to provide new and improved capabilities which build on existing services to support CASA's transformation to a digitally enabled organisation.
ICT leverages a wide range of Australian Government and industry Better Practice principles, strategies and guidelines to provide effective ICT services. This approach enables well informed decisions to be taken that will best serve the interests of the flying public and the aviation community.
CASA's ICT strategy can be broken down into six key areas:
- to simplify CASA's ICT landscape
- be digital services enabled
- make CASA information available from 'any device, anywhere, anytime'
- enable collaboration within CASA
- improve ICT capability
- assure appropriate governance and management
Consistent with CASA's strategic priorities a four year program of work to digitally transform CASA services will be delivered via six capability domains:
- Digital access channels - enhancing existing channels with efficient and effective digital channel enhancement
- Services - Establish a catalogue of digital services to simplify access to CASA services
- Information - Establish improved business intelligence across activities
- Enterprise applications - Simplify, rationalise and integrate CASA business systems
- Technology - maintain and leverage developments in technology
- ICT business capability - ensure ICT has established the appropriate capabilities to support these new systems.