Applying for or varying your certificate of approval
Step 1 - Contact CASA
Contact the Permissions Issue Team if you cannot access the application form for a certificate of approval (COA).
This service is available 8:30am to 4:30pm Australian Eastern Standard Time, Monday to Friday to answer your questions and explain the application process.
You can read our Form 019 Guidelines for more information.
Step 2 - Complete and send signed COA application form
Send the completed form and supporting documentation to us via email, fax or post.
Fax: (07) 3144 7333
Permissions Issue Team
GPO Box 2005
Canberra ACT 2601
If you are submitting by email, please print, sign and scan the signature page.
Our application form is separated into parts, with some mandatory and others dependent on what sort of application you are making.
These parts are mandatory for all applications and must be completed.
|Parts A, B, C - Details of applicants, location details and activity scope details||Completion of this part is mandatory|
|Part M and N - Assessment, submission checklist and declaration||Completion of this part is mandatory|
For an initial application you need to complete the part that is relevant to your proposed activities. If this is for a variation of a COA, you only need to complete the form parts applicable to the change you are making.
|Part D Maintenance of aircraft||Initial applications - complete only if relevant to your proposed operations|
|Part E- Maintenance of aircraft airframe components||Complete only if relevant to your proposed operations|
|Part F - Maintenance of aircraft engine compound or sub-components||Complete only if relevant to your proposed operations|
|Part G - Maintenance of components - propellers||Complete only if relevant to your proposed operations|
|Part H - Maintenance of aircraft electrical components||Complete only if relevant to your proposed operations|
|Part I - Maintenance of aircraft instrument components||Complete only if relevant to your proposed operations|
|Part J - Maintenance of aircraft radio components||Complete only if relevant to your proposed operations|
|Part K - Specialised maintenance of aircraft materials||Complete only if relevant to your proposed operations|
|Part L - Specialised maintenance tasks on aircraft and/or components||Complete only if relevant to your proposed operations|
Step 3 - Review of your application
We'll review your application and provide you with an estimate of costs and a list of any additional documents we might need. Your estimate is valid for 30 days. The initial payment is required before we assess your application.
Step 4 - Payment of costs and submission of required supporting documents
We'll send you an estimate of how much we think your application will cost. The estimate is based on an hourly rate and covers our assessment and/or inspections of your written procedures, key personnel and your facilities, including the cost to process and issue your certificate.
The estimate letter will also list any other documents we might need to support your application. If you go ahead with your application, you'll need to pay the amount required in the estimate letter and submit the supporting documents.
A description of the estimate process is in our fees and charges section.
Pay the fees (payment details will be provided in your estimate) and send us any additional documentation we've requested.
Step 5 - Assessment of your application
We may contact you or your agent to arrange a pre-assessment meeting to discuss:
- assessment timeframes
- the suitability of the procedures manual and any other documentation/manuals submitted
- the qualifications and/or responsibilities of personnel.
Step 6 - Detailed assessment
The detailed assessment is carried out in accordance with requirements under the Civil Aviation Act, Civil Aviation Regulations 1988, Civil Aviation Safety Regulations 1998 and the COA Manual Suite.
Step 7 - Recommendation and approval
When we've completed your assessment we'll give you a recommendation. We'll let you know if the recommendation is different to the one you applied for or if your application has been refused.
Step 8 - Certificate issue
If your application is successful your certificate will be issued via email and post.
We'll reconcile our actual hours against our estimate and will let you know if there's any adjustment.
- If there are outstanding monies we require payment in full before we issue your certificate of approval.
- If our actual hours are less than our estimate we will issue your certificate of approval and send you a refund.
Withdrawal of application
You can withdraw your application in writing at any time however you will be charged for any time already spent on the assessment of your application. We will send you an invoice or refund as applicable.
If you have questions or require assistance, please contact the Permissions Issue Team on 131 757 or by email at firstname.lastname@example.org.