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Applying for an initial issue of an air operator's certificate
Step 1 – Complete and send signed AOC application form
You will need to complete the AOC Application Form 1049 which is in ten parts (Part A to Part J). You will only need to complete the parts of the form relevant to your proposed operations, however Part A, F and G are mandatory for all applications.
The guidelines to completing the AOC application form Application for an Initial Issue Air Operators Certificate (AOC) Form 1049 Guidelines (pdf 344.88 KB)is provided to assist you in completing the AOC application form.
See below for the parts applicable to your operation.
If you need to discuss your application or require help in completing this application, please call the Aviation Industry Approval and Permissions Issue Section of the Client Services Centre or email us directly at email@example.com.
Step 2 – Review of your application
CASA will review the application to ensure that you have answered the relevant questions and provided any documents asked for in the application. Should your application be incomplete, CASA will contact you and provide you with the opportunity to address the insufficiency.
Step 3 – Payment of costs and submission of required supporting documents
An estimate of costs to process the application will be forwarded to you. The estimate is based on hourly rate and will cover CASA's assessment and/or inspections of your written procedures, key personnel and your facilities, including the cost to process and issue the certificate.
The estimate letter will also contain, if applicable, a list of documents we further require in support of your application. If you wish to go ahead with your application, you will be required to:
- Pay the amount required in the estimate letter
- Submit the list of supporting documents
The estimate is valid for 30 days from the date the estimate is sent. If we have not received your payment and any supporting documents required within 30 days, your job will be closed and your application returned to you.
A description of the estimate process is in our Fees and charges section.
Step 4 – Assessment of your application
Assessment of your application will only commence when CASA has received your payment and supporting documents.
Once payment and all supporting documents are received, your application will be assigned to the Regional Office who will assess your operation.
If the application package is not correct or is insufficient, all or part of the package will be returned to you for correction or completion.
Failure to provide any supporting documentation within reasonable timeframes may result in your application being suspended. CASA will cancel any applications that remain suspended / dormant for more than 90 days.
Pre-assessment meeting (if required)
A meeting with you just prior to the formal assessment of your AOC application may be requested by CASA.
This meeting provides you and CASA the opportunity to discuss the application, each other’s expectations and address any issues that may arise. The assessing CASA Regional Office will host this meeting.
CASA will inform you if a pre-assessment meeting is required and in which case, you have to contact the CASA Regional Office to arrange a suitable time for the meeting.
Step 5 - Detailed Assessment
The detailed assessment involves two stages:
- Document Evaluation
- Inspections and Proving Flights
The detailed assessment is carried out in accordance with requirements under the Civil Aviation Act, Civil Aviation Regulations 1988, Civil Aviation Safety Regulations 1998 and the AOC Manual Suite.
Step 6 - Recommendation and approval
Once the assessment is complete, the certification process commences at the CASA Regional Office who prepares a recommendation to the CASA delegate to issue or not to issue the AOC.
At this stage, you will also be informed if the recommendation varies from what you have applied for or if the application is declined.
Step 7 - Certificate Issue
If approved, your Air Operator’s Certificate will be emailed to you on the same or next business day and the original forwarded by mail.
CASA will also reconcile the actual hours against the estimated hours for the assessment and either a refund or an invoice to cover additional costs will be included in the mail.