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Annual Report 2005-06: Performance framework

Performance framework

CASA measures its performance using performance indicators set out in:

  • the Portfolio Budget Statements for the Transport and Regional Services portfolio (see Figure 7)
  • the CASA Corporate Plan 2005–06 to 2007–08 (see Figure 8).

CASA contributes to the portfolio outcome by delivering our vision of safe skies for all. We assess our overall effectiveness at this level using the eight overall effectiveness indicators set out in the Portfolio Budget Statements.

Our contribution is structured under four groups of outputs:

  • Aviation Safety Standards
  • Aviation Safety Compliance
  • Aviation Safety Promotion
  • Aviation Regulatory Services.

The Portfolio Budget Statements set out 17 strategic objectives for 2005–06, each with one or more performance measures. Not all the strategic objectives relate to all four outputs.

The corporate plan, which translates the framework in the Portfolio Budget Statements into a rolling three-year work plan, is structured around four goals, each with one or more overall performance measures:

Goal Performance measures
Improved aviation safety performance Reducing trend in number of accidents per hours flown by industry sector
Reducing trend in number of incidents per hours flown by industry sector
High level of public confidence in aviation safety Public confidence in aviation safety as measured by annual survey
A world-class regulator Annual survey of key industry representatives to benchmark CASA’s standing with the industry
A high-performance organisation Achieve 90% of performance targets in the corporate plan

Each goal has a number of strategies, each of which has objectives. The objectives have a number of initiatives; and each initiative has a number of performance targets.

Figure 7 - CASA's performance framework (Portfolio Budget Statements 2005-06)
Portfolio Outcome
Fostering an efficient, sustainable, competitive, safe and secure transport system
CASA’s Vision
"safe skies for all"
CASA’s total budget, 2005–06: $118 million Total cost: $120.4 million
Effectiveness: Overall achievement of the outcome
  • Enhanced level of safety in the aviation industry
    • Reducing trend in number of accidents per hours flown by industry sector
    • Reducing trend in number of incidents per hours flown by industry sector
  • Public confidence in aviation safety
  • Clear, concise and unambiguous national safety standards, internationally harmonised as appropriate
  • Compliance with Australian aviation safety legislation
  • Timely and consistent delivery of regulatory services
  • Address significant safety related trends and risk factors in the system of civil aviation safety
  • Enhanced perception of CASA`s effectiveness as an aviation safety regulator and educator
  • Focused utilisation of safety resources
Output 1
Aviation Safety Standards
Output 2
Aviation Safety Compliance
Output 3
Aviation Safety Promotion
Output 4
Aviation Regulatory Services
A safer aviation community achieved through development and application of quality safety standards Compliance with Australian aviation safety legislation is secured through effective education, surveillance and procedurally fair enforcement An informed and safety motivated aviation community is achieved Regulatory services are provided in a timely and consistent manner, aligned with CASA’s safety obligations
Budget: $25.3 million Budget: $46.1 million Budget: $11.0 million Budget: $35.6 million
Actual: $24.8 million Actual: $50.2 million Actual: $15.5 million Actual: $29.9 million
For strategic objectives and performance measures, see Output 1 For strategic objectives and performance measures, see Output 2 For strategic objectives and performance measures, see Output 3 For strategic objectives and performance measures, see Output 4

 

Figure 8 - Goals, performance measures, objectives and strategies in the CASA Corporate Plan
Performance measures Objectives Strategies
Goal: Improved aviation safety performance
Reducing trend in number of accidents per hours flown by industry sector Reducing trend in number of fatalities per hours flown by industry sector Simple to use, clear and concise aviation standards and rules based on risks to aviation safety Review and maintain national aviation safety standards and practices based on known risk to aviation safety

Ensure the safe and smooth transition of industry and CASA to the new CASRs and other regulatory amendments

Identify and address the most significant safety-related trends and risk factors in the system of civil aviation safety in Australia Enhance CASA’s safety research and analysis capability
Improve effectiveness of CASA’s surveillance program in contributing to better safety outcomes Surveillance planning and allocation of resources to be aligned with industry sector priorities

Continue incorporating risk methodology into surveillance planning

Increase CASA’s surveillance capability

Encourage greater industry acceptance of its responsibilities for aviation safety Use safety education programs to raise awareness of key safety issues

Develop surveillance tools and programs that enforce industry’s responsibilities for aviation safety

Address risk of uncontrolled flight into terrain in the general aviation sector Improve flight instructor skills as foundation of improved pilot performance
Goal: High level of public confidence in aviation safety
Public confidence in aviation safety as measured by annual survey Inform the public of the health of aviation safety in Australia Provide timely and accurate information to aviation industry, general public and media

Develop strategies to improve CASA’s crisis management response

Develop strategies and targeted communication on aviation safety issues and public issues of concern

Goal: A world-class regulator
Annual survey of key industry representatives to benchmark CASA’s standing with the industry Ensure work practices are aligned with CASA’s core values and behaviours as reflected in the Minister’s Charter Letter Continue inclusion of values in the CASA Performance Communication Scheme

Enhance existing learning and development programs

Revise recruitment and selection policies and practices

Improve transparency and consistency of regulatory decisions Develop processes to enhance regulatory decision making

Develop procedures to ensure enforcement actions are consistent and appropriate

Post-implementation review of the complaints management framework

Improved enforcement regime Review new enforcement changes

Establish effective analytical methods for assessing the safety-related impact of CASA’s enforcement strategies

Ensure that risk-based decision making is integral to CASA’s operational and business strategies Expand and improve CASA’s risk management framework
Maintain Australia’s international aviation safety reputation Work cooperatively with the Department of Transport and Regional Services and Airservices Australia in accordance with the tripartite memorandum of understanding on Australia’s participation in International Civil Aviation Organization activities

Maintain effective interaction with overseas regulatory authorities

Engage cooperatively with industry Further enhancement of industry consultation activities
Goal: A high performance organisation
Achieve 90% of performance targets in the corporate plan Increase overall efficiency by optimal use of CASA resources Increase cost consciousness of all CASA staff

Manage CASA’s activities and costs within the approved Long-Term Funding Strategy (LTFS)

Continuous improvement in CASA services, processes, techniques, systems, knowledge and information management Improve CASA service delivery

Establish a manufacturing, certification and new technologies office to service the needs of the Australian aviation manufacturing industry

Use technology to achieve efficiencies

Maintain a high level of awareness of government policy directions Maintain sound working relationships with the Minister, the Minister’s office, the Department of Transport and Regional Services and other portfolio agencies

Support the safe and timely implementation of government airspace initiatives

Support aviation security initiatives as specified by the government

Create a work environment that attracts and develops motivated, capable and high-performing people Develop a more flexible employment framework

Develop and embed a CASA performance culture

Develop a workforce plan

Deliver enhanced level of organisational integrity, ethics, probity, governance and accountability Establish and implement appropriate fraud, ethics and privacy awareness

Effective and efficient operation of the Audit and Risk Committee

Continuously improve the quality of reporting

 

Output cost attribution

CASA has a fully integrated budget and costing framework, which has been consistently applied to obtain the cost of outputs.

The general methodology of attributing direct costs and controllable expenses to outputs is based on the daily capture of staff time against the approved business activities that produce our four outputs. Overhead costs are attributed to the outputs based on the staff hours used to deliver each output.

Figure 9 – Output costs against budget ($ million)

Figure 9 – Output costs against budget ($ million)