This page features the service delivery statistics for specific applications for licensing and certification submitted online and offline as reference for application.
Target days and average days for offline applications are based on business days, excluding weekends, ACT public holidays, and the CASA Christmas shutdown period. Online applications is an automated service, therefore it does not have any exclusions on days counted.
Processing times or ‘workdays to complete’ may depend on the quality and completeness of the application submitted, and the volume of
applications received during the period.