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Human factors

Human factors are issues affecting how people do their jobs. They are the social and personal skills, such as communication and decision making which complement our technical skills. These are important for safe and efficient aviation.

The study of human factors involves applying scientific knowledge about the human body and mind to help understand human capabilities and limitations. Human factors knowledge can be used to reduce the likelihood of errors and build more error tolerant and more resilient systems.

Legislation and guidance

We have legislation and guidance material, including Civil Aviation Safety Regulations (CASRs) and Civil Aviation Advisory Publications (CAAPs) that you can read for more information.

Safety behaviours and human factors for pilots resource kit

Coming soon

A fully revised and updated Safety Behaviours Human Factors for Pilots kit will soon be available. The kit will include:

  • 10 booklets covering a range of topics relevant to small operators and individual pilots
  • a workbook with practical exercises, discussion areas and reference material
  • videos containing interviews with industry experts and practitioners.

The kit is expected to be available electronically in the next few weeks and for preorder via our online store.

We released a safety behaviours resource kit in 2009 to provide a stronger focus on human factors training within the Australian aviation environment. This includes low capacity regular public transport, charter operations, flying training organisations and private operators in particular. It is available from CASA's online store.

Safety behaviours and human factors for engineers resource kit

We have a safety behaviours resource kit for aircraft maintenance engineers and small to medium-sized maintenance organisations. Larger organisations may find it a useful supplement to existing human factors programs or a basis to build a program.

The kit includes:

  • resource guide for engineers
  • workbook for engineers
  • facilitator's guide
  • DVD featuring:
    • crossed wires
    • right connection
    • what the experts say.
  • CD of resources.

You can download any part of the safety behaviours resource kit or hard copies are available from our online store.

Other links and resources

There are other external links and resources you can read about human factors.

Human factors, automation and safety

Contact us

For general enquiries about human factors, please email humanfactors@casa.gov.au.

Last modified: 13 February 2019