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Resource booklet 4 Communication and video
Regardless of whether you are a single-pilot operation or fly for a large organisation, effective communication is a critical part of your flying operations. Misunderstandings and communication failures cost time and money, and at worst, compromise safety, as some of the case studies in this booklet show.
Clear communication can be the difference between safe flight and aircraft accidents. A communication misunderstanding, for example, was a key causal factor in the Tenerife accident which caused the greatest loss of life in aviation to date, 583 people.