Air operator's certificate handbook volume 4 - Specialist areas

If you operate a commercial operation, you will probably need an air operator’s certificate (AOC). Find out if you need to get an operator’s certificate and how to apply for one.

View the other volumes:

• Air operator's certificate handbook volume 1 — General matters
• Air operator's certificate handbook volume 2 — Flying operations 
• Air operator's certificate handbook volume 3 — Airworthiness
• Air operator's certificate handbook volume 5 — International operations (Foreign air transport operators)

Table of contents

Preface

Revision history

1. Dangerous Goods

1.1 Introduction

1.2 Responsibilities

1.3 Dangerous Goods Manual

1.4 Technical Desktop Documentation Review

1.5 Verification and Testing

1.6 Applicable Legislation or other documents

1.7 Dangerous Goods Training

2. Ground Operations

2.1 Introduction

2.2 Responsibilities

2.3 Assessment Checklists

2.4 Entry Control Requirements - General

2.5 Operational Personnel

2.6 Ground Operations Staff

2.7 Assessment — Desktop Review (Documentation Review)

2.8 Verification and Testing

2.9 Applicable Legislation

3. Drug and Alcohol Management Plans

3.1 Introduction

3.2 Responsibilities

3.3 Documentation required as evidence of a DAMP

3.4 DAMP Review

4. Cabin Safety

4.1 Introduction

4.2 Air Operator Certificate Issue

4.3 Cabin Safety Information

5. Safety Management Systems

5.1 Size and Complexity Considerations

5.2 Intergration Considerations

5.3 Safety Policy and Objectives

5.4 Safety Risk Management

5.5 Safety Assurance System

5.6 Safety Promotion

5.7 Flight Data Analysis Program (FDAP)

5.8 Issuing the Approval