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CASA bulk recruitment
We are looking for suitably qualified and experienced professionals who are interested in playing a key role in promoting and influencing the work of CASA and want to help us maintain our standing as a world leading aviation safety regulator.
Working at CASA, you will enjoy rewarding career opportunities, access to ongoing learning and development and a good work-life balance, and you will work with dedicated professionals.
About the roles
It is an exciting time to join CASA and we have great opportunities in a range of job categories that include:
- aviation safety management
- engineering and UAV (also known as RPAS)
- communications and stakeholder engagement
- policy, regulation, compliance and investigation
- business support and administration
- people and training
- corporate, including finance, legal and ICT
These roles will work in areas related to airworthiness and certification, aerodromes, airspace and air traffic management, drones, flying operations, corporate services, and policy to name a few.
You could be involved in managing aviation entry control or surveillance or compliance, engaging with the aviation community, developing aviation rules and standards, finding solutions to aviation safety issues, performing other specialist regulatory roles, or you may enjoy working in a corporate area enhancing CASA’s capability, capacity and service delivery.
If you enjoy working through complex problems, finding solutions and you're keen to use your skills and experience to help maintain and improve aviation safety in Australia, we want to hear from you.
Applicant information packs are available for each of the job categories and we strongly recommend you read these prior to commencing your application. For more information please view the matrix below.
This matrix provides additional information to that which is contained in the Applicant Information Packs.
This matrix provides general information about the classification levels within CASA and the types of tasks undertaken at each classification level. It also shows some of the qualifications that may be required for some roles at each classification. It is to be used as a guide only.
Overview of the process
Applications are now open and will close at 2pm (AEST) on Tuesday 23 April 2019. Visit our Online Recruitment system to access information about the roles and/or to submit your application/s.
The process will be finalised within 8 weeks and you should consider your availability during this time to ensure you are able to meet the assessment requirements for the process.
Due to the timeframe of this process, applications will not be considered if they are submitted outside of the online Recruitment system, so please keep this in mind and commence your application early.
Before you start your application, you need to read the relevant Applicant Information Pack(s) and decide if your skills, qualifications and capabilities match the requirements of the role. More information on the type of skills and capabilities we are looking for can be found in the table below.
The selection process
CASA’s selection processes are based on merit. This means that a competitive selection process will be used to assess candidate suitability for the roles. The assessment process will focus on the work-related qualities needed for positions.
We intend to create a merit pool from which a number of vacancies can be filled immediately. The merit pool remains valid for 12 months from the date of advertising and can be used to fill any future vacancies that might arise during that 12-month period.
As with all selection processes within CASA, we aim to ensure all candidates are communicated with well and treated in a fair and non-discriminatory manner. Candidates can choose to specify requirements they have in relation to the selection process, for example, mobility assistance, visual aids, or signing for candidates who are hearing impaired.
You will be asked to submit your application using an online system. This will require you to provide responses to two questions contained within the questionnaire:
- role and job experience, and
- selection criteria.
The responses you provide to these questions are an important part of your application. Together with your resume (max three pages), the responses will be used to shortlist applicants for further consideration.
Please ensure the email address you give us is current, reliable and accessible throughout the recruitment process.
The following might also assist you when applying:
- resolve all queries before submitting your application
- do not assume that we know additional information about you
- give a clear picture of your roles and responsibilities in functions and tasks that you have used in your application
- use active and not passive language in your responses to the questions.
Role and job experience questionnaire
In this section you should briefly outline your key responsibilities and achievements (max 200 words) and summarise your suitability for a role with CASA. This is an opportunity for you to articulate how a recent job experience demonstrated you have the required skills and capabilities to undertake the job role you are applying for.
You will be asked to respond to one of two selection criteria questions – you choose the one you prefer.
The questions will be behaviourally based. Behaviourally based questions are past-oriented and phrased as 'Describe a situation where...' or ‘Tell me about a time when you...’.
In responding to your chosen question, you should provide a relevant example and answer the question directly. Do not provide additional information of a more abstract or theoretical nature. Focus instead on what you have achieved, and how you achieve it.
If you have not had extensive work experience you can use non-work examples, for example study, volunteering or community activities. It is important to specify your role in the examples you give, rather than referring to your team’s achievements. We want to understand what you have done.
When addressing the selection criteria make sure:
- you restrict your response to the character limit (max 300 words)
- your answers are focussed and include your experience, capabilities and skills
- only include relevant information
- your grammar and spelling are correct
- you use active and not passive language in your responses to the criteria.
Your resume provides us with a valuable picture of your past experiences, skills and qualifications.
Your resume must be no more than three pages and should include your:
- full name and address
- contact telephone numbers
- educational qualifications, including membership of professional organisations
- employment history in reverse chronological order (include dates, name of employer, position occupied, work area) and a brief outline of the duties undertaken and achievements.
Your resume does not need to include your photo or personal details such as age, marital status, gender etc.
Your resume must be attached to the online application form as either a Microsoft Word document (*.doc) or a Macintosh text document (*.txt). Do not send any attachments such as examples of work, publications or graphics with your application.
Work sample test
If you are invited to undertake a work sample test you should advise us if you require any adjustments to be made.
A work sample test requires you to undertake a task which simulates aspects of the role for which you are applying. Work sample tests have high predictive validity (in other words, are very good at predicting the best candidate for the role) and will enable you to demonstrate your capabilities.
CASA uses a variety of work sample tests including written, verbal, or practical tests, or a combination of these. Work sample tests in this process may include:
- writing a letter
- drafting a briefing
- summarising an article
- giving an oral presentation
- discussing an issue you have analysed
- undertaking calculations
- participating in a group discussion
- participating in a role play
- demonstrating computer skills
- interpreting tables, spreadsheets and charts
- designing IT systems
- providing information about a process such as project management.
Work sample tests (often known as psychometric tests or assessment instruments) include verbal reasoning, numerical reasoning, abstract reasoning and personality tests. They also include skills tests (such as client service skills), leadership skills and resilience tests. Work sample tests could be used at the initial shortlisting stage or later in the selection process.
You might be asked to complete a work sample test online or on paper, in a location of your choice or at a supervised location. Some tests are very short while others can take one or more hours. Find a comfortable seat in a quiet location if an online test is used. Try to undertake the test when you are feeling fresh and will not be disturbed. Be sure to read the instructions carefully and be aware of how much time you have.
Complete a work sample test on your own. Many tests have verification processes to detect whether candidates have completed the test themselves.
Sample tests are available online to allow you to practice before completing the real test.
If you are invited to attend an assessment centre you should advise us if you require any adjustments.
The activities undertaken at an assessment centre may include:
- face-to-face interview
- role plays
- team exercises
- group discussions
- work sample tests
- written exercises
- oral presentations
Assessment centres can run from a few hours’ to a full day. More information will be provided if you are invited to attend.
When submitting your application, you will be asked to provide the details of two referees who can provide comments on your work performance against the application questions. One referee must be your current supervisor.
Due to the timeframe for this process, it is recommended you notify your referees that you have nominated them.
It is important to remember that a good referee is someone who:
- is familiar with your capabilities
- can comment on your claims against the application questions
- can give examples from a manager’s perspective of your work performance.
We value a diverse workforce and know our best people bring a breadth and depth of experience to their jobs. We're looking for people who work well in a team, are analytical, have business acumen, can think laterally, and have a genuine curiosity to learn and question the status quo. Being an excellent communicator and great listener is also important.
CASA’s values are excellence, courage, teamwork, fairness, integrity, respect and innovation. We’re actively seeking people who embrace and live these values.
CASA has office locations across Australia and the merit pools we create may be used to fill vacancies in:
We hold ourselves to the highest of standards and are internationally recognised as model regulators.
We strongly encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, the LGBTI+ community, women and mature age workers.
For initial discussions, please contact Chandler Macleod by email firstname.lastname@example.org.
Please remember, applications will close at 2pm (AEST) on Tuesday 23 April 2019 and late applications will not be accepted.
Frequently asked questions
- What is it really like to work at CASA?
Our employees work in a wide range of roles in nine offices across Australia. Check out our series of testimonials to find out what our employees have to say about what it's like to work for CASA and how their roles contribute to aviation safety.
- What is bulk recruitment?
Bulk recruitment allows us to consider and employ multiple people, via a single recruitment process, for positions in various CASA locations across Australia.
- Why are we running a bulk recruitment process?
The bulk recruitment process allows us to offer more structured induction and training and helps us give our new employees the support they need.
- What qualifications are required?
As Australia's aviation regulator, formal qualifications are important for some of our roles. You can check the relevant Applicant Information Pack to see what qualifications are required for the role/s you're interested in. If a role has mandatory qualifications, you must be able to provide evidence that you have them. In some cases, alternative qualifications or experience may be listed. Qualifications listed as 'desirable' are not formally required but will help support your application.
- When will referees be contacted?
If you are shortlisted, your referees will be contacted during the selection phase. As this process will be completed in eight weeks, we recommend you notify your referees when submitting your application.
- When will I find out if I’m successful?
If you are rated as suitable and placed in the merit pool, you will be notified two to four weeks after the assessment centre.
- If I am offered a position, when will I start?
If you are offered and accept a position, it is expected you will commence employment on Monday 3 June 2019 or a later negotiated start date.
- Where will I be located if I’m successful?
In your application you will be asked to nominate your preferred location/s. If you are successful but no positions are available in your preferred location/s we will discuss other options with you.
- What training will CASA provide to successful applicants?
If you accept a position and start with CASA, you will spend your first week of employment with your new team in your home office. During this week you will participate in normal induction activities including getting to know your colleagues and familiarising yourself with your new workplace.
Depending on your role, you may be required to complete further specialist training. The actual length of your training will depend on your role, with each role having a dedicated training pathway.
- Does a probation period apply?
If you are offered an ongoing position, a six to 12-month probationary period will apply. The length of the probation period that applies will depend on the role you are offered.
- What is CASA’s conflict of interest policy?
Many of our regulators come from the aviation sector and may have conflicts of interest that will need to be managed during training and ongoing employment with us. Our conflict of interest policy details the obligation all employees have to identify, assess and manage conflicts of interests (or perceived conflicts of interest) relating to their responsibilities as CASA officers.
The guidance on CASA’s expectations around conflicts of interest can be found in our Chief Executive Officer’s conflict of interest instruction.
- What if I can’t start a role until later in 2019?
We understand that timing matters when you're looking to take the next step in your career. If you're offered a position but can't start until later in 2019, we can discuss your individual circumstances with you.
- Have roles been identified in specific locations?
We have advertised all job categories in all CASA locations. This does not mean we will fill positions in all of these locations.
- Will CASA be undertaking any recruitment outside this process over the next 12 months?
As per current practice within CASA, business areas that identify new vacancies must utilise available merit pools before seeking approval to undertake other forms of recruitment. If a merit pool does not identify a suitable candidate, advertising will be undertaken.
- How many roles are available?
It is not possible to provide an exact number of roles that will be available across CASA. The number of roles that will be filled using the merit pools will depend on business requirements and there may be a cascade effect, with new vacancies opening up once offers are made.
- What positions will be advertised?
The bulk process is advertising the following job categories, rather than particular positions:
- aviation safety management
- engineering and UAV (RPAS)
- communication and stakeholder engagement
- policy, regulation, compliance and investigation
- project and program management
- business support and administration, including newly created Shared Services positions
- people and training
- corporate areas including financial, legal and information and communications technology.
- Are there jobs available in all of these categories?
CASA intends to establish merit pools from which a number of vacancies might be filled immediately. The merit pools will remain valid for 12 months following advertisement and can be drawn from to fill any vacancies that might arise during that 12-month period.
- How do I apply for a specific role?
As this is a bulk recruitment process, applications are being sought for specific classification levels within broad role types, such as aviation safety management and people and training. Applications for specific roles are not possible.
Your application will be assessed against the capabilities for the classification level you have selected in your application. If you are found suitable through the process, you will be placed in a merit pool.
- Why are some specific roles listed in the Applicant Information Packs?
Specific roles listed in the Applicant Information Packs are examples of roles which may be filled through the bulk recruitment process.
These are not exhaustive lists of all possible roles being filled. They are also not intended to suggest applications should be made for specific roles.
- Can I see position descriptions for the roles included in a particular category?
As we are not advertising for specific vacancies, position descriptions are not available as part of this process.
- What classifications have been advertised?
When you submit your application, you are not applying for a specific role. Instead, you are applying for a preferred classification level.
Each of the Applicant Information Packs contain the classifications we are recruiting for within that job category. Please ensure you read the Applicant Information Pack which provides information on the types of capabilities and skills we are looking for. When writing your response to the selection criteria you should tailor it to these capabilities and skills.
- Are the roles in the Applicant Information Packs definitely being filled?
No. They are a list of roles that may be filled. There also may be other vacancies with similar capabilities that CASA could use the merit pools to fill.
- Who should apply for a position?
The bulk recruitment process is open to all CASA staff as well as external candidates.
If you are interested in any of the roles or job categories which are being advertised, you should apply.
- How do I apply for a position?
You will need to submit your application by visiting our online recruitment website.
You will need to register to use the system and provide your personal details.
You will be given an opportunity to express your interest in specific classifications and will also be asked to attach your resume and submit a written response addressing selection criteria.
You will need to complete a new application for each job category you decide to apply for. Make sure you allow enough time to complete this process before the advertised deadline.
- How should I address the selection criteria?
You are required to respond to one selection criteria question in your application.
It is important to provide evidence to back up your claims. Where possible use actual, specific examples of what you have done, how well you did it, what you achieved, and how it relates to the requirements of the job. The 'STAR' model can help you form your answer.
- Situation—set the context by describing the circumstance where you used the skills or qualities and gained the experience.
- Task—what was your role?
- Actions—what did you do and how did you do it?
- Results—what did you achieve? What was the end result and how does it relate to what you are applying for?
- Where can I find more information about how to write applications using selection criteria?
Check out the Australian Public Service Commission website for more information about addressing selection criteria and applying for jobs.
- I'll be away while the applications are open. Can I have an extension?
It will not be possible to give extensions as the assessment process is time critical. You can use the online recruitment system from anywhere in the world, 24 hours a day, so you do not need to be in the office to lodge your application.
- What happens if I am on leave during the assessment process?
We strongly advise you use a personal email address to submit your application, rather than your work email address. This will ensure you don't miss any correspondence, should you progress to the next stage of the process.
- What happens if I don't apply for the process?
If you don't apply you cannot be considered for opportunities that arise within the 12 months following advertisement if a merit pool exists, unless further recruitment is undertaken by CASA.
- What will the selection process involve?
The selection process may involve a combination of work sample tests, assessment centre exercises and, for some cases, a psychometric test.
A work sample test requires you to undertake a task which simulates aspects of the role you're applying for. For example, depending on the job category you're applying for, you might be asked to write a letter, draft a brief, give an oral presentation, or undertake calculations.
- What are assessment centres?
When you apply for a single vacancy, you may be asked to complete a number of assessment tasks. For example, you may attend a face-to-face interview and be asked to respond to a scenario question. You might also be required to undertake a work activity test, like a writing exercise.
An assessment centre is the same. The only difference is you complete your assessment tasks alongside a number of other candidates.
Activities that might be undertaken at an assessment centre include face to face interviews, role plays, team exercises, group discussions, written exercises and oral presentations.
- What happens if I am successful and placed in a merit pool?
If your application is successful, you will be advised that you have been placed in a merit pool. You will then be contacted if you are a matched to a vacancy. This could be a current vacancy, or a relevant vacancy that arises within the next 12 months.
- How will the merit pools be managed?
Once approval has been provided to fill a role within CASA, a process will be undertaken to match suitable applicants in the merit pool to the role.
Hiring managers will have a chance to meet with potentially suitable candidates prior to making a final decision. This process will continue each time a role is identified until the merit pool is exhausted or expires.