CASA and social media
We use a number of social media platforms to give you information about news and events. We also want to hear from you, and encourage you to share social media posts.
How we use social media
We use social media to give people information, to tell them about our activities, and to encourage sharing of information in the aviation community. This includes news and information on publications, safety promotion products, seminars and workshops, education and training opportunities and much more.
We don't use social media for formal regulatory purposes such as consultation with the aviation industry or providing regulatory services. And we won't release any private or commercially in-confidence information on social media.
We try to make sure that our information is current and up-to-date on social media; however information does change over time. We advise you to check the information is still current before relying on it.
Responding on social media
Where possible, we will respond to messages sent over social media within 24-hours, or the next working day on weekends or public holidays. Responses will be considered to be informal and similar to a telephone conversation. You should make formal requests and enquiries through email or mail to the relevant area within CASA. No personal, commercial or sensitive information will be shared on social media. Every attempt will be made to respond to social media messages.