- Publications and resources
- Rules and regulations
- Safety management
- Licences and certification
- About us
Go to top of page23 October 2018
Phone wait times
Clients calling us on Wednesday 24 October and Friday 26 October may experience longer than usual wait times and restricted service.
There will be reduced staff in our Client Services Centre in Canberra on Wednesday 24 October and in Brisbane on Friday 26 October as staff undergo specialised training.
Limited staff will be available to manage calls during this period.
The Switchboard (option 5) will not be affected. Clients are encouraged to call at another time if the matter is not urgent. Emails received on these days will be actioned as quickly as possible once full service resumes.
Thank you for your patience.