- Publications and resources
- Rules and regulations
- Safety management
- Licences and certification
- About us
Go to top of page
16 Furzer Street
GPO Box 2005
- Careers at CASA
- Who we are
- Who we work with
- Contact us
- Reporting and accountability
- Working with industry
- Service Delivery Statistics
- Site information
We would like to hear from you and are here to help.
Here you will find contact information to make an enquiry, get assistance, report something unsafe, notify us of something or make a complaint.
Client Services Centre
The Client Services Centre can help you with:
- drone inquiries
- flight crew licenses and exams
- licensing and registration
- maintenance personal inquiries
- safety reporting
- general inquiries and the switchboard.
You can contact us from Monday to Friday 8:30am to 5pm (AEST), excluding national public holidays.
You can also send us an email to email@example.com.
Other key contacts
- View a listing of other key contacts.
Topic Contacts Accident notification Australian Transport Safety Bureau Accounts firstname.lastname@example.org
Aeronautical Information Publication (AIP) Airservices Australia Aeroplane endorsements, Aeroplane endorsements, licenses, ratings CASA Licensing and Registration Centre Agricultural rating exams CASA Licensing and Registration Centre Air displays Regional offices Air Transport Pilots Licence (ATPL) CASA Licensing and Registration Centre Aircraft exemptions Regional offices Aircraft Maintenance Engineer (AME) - licensing - general/applications CASA Licensing and Registration Centre Airspace use approvals Regional offices Airworthiness Inspectors (AWI) Regional offices Aviation medicine Aviation medicine Aviation safety advisors Aviation safety advisors Emergency airspace declarations Emergency airspace declarations International operations International operations Legal - Freedom of information Legal Services Licensing - Flight crew/pilot CASA Licensing and Registration Centre Log books Regional offices Media inquiries Media hub Overseas conversions - Flight Crew Licences CASA Licensing and Registration Centre Personnel licensing CASA Licensing and Registration Centre Safety compliance Regional offices Supplemental Type Certificate (STC) Regional offices Surveillance activities Regional offices Technical enquiries Regional offices Warning lights - tall objects Regional offices
Feedback and complaints
To provide feedback or make a complaint, get in touch with the related area below:
- aviation complaints – including how to make an aircraft noise complaint
- Industry Complaints Commissioner
- notify and report unsafe activities or behaviour
- provide feedback
- safety reporting.
Our national headquarters is in Canberra.
Our regional offices manage the majority of aviation industry surveillance and entry control functions.
CASA National Headquarters
16 Furzer Street
Phillip ACT 2606
GPO Box 2005
Canberra ACT 2601
Last modified: 8 April 2019