Go to top of page

Who is this Service Charter for?

The community as a whole benefits from CASA’s activities, however the primary groups with whom we have ongoing dealings are:

  • Parliament;
  • Government bodies (aviation and non-aviation);
  • Fare paying passengers, the public and the media;
  • Overseas safety regulatory bodies and the International Civil Aviation Organisation;
  • Operators of air services;
  • Providers of air traffic, rescue and fire fighting services;
  • Pilots, flight crew, flight instructors, licensed aircraft maintenance engineers, professional engineers;
  • Aircraft owners, manufacturers, designers and repairers;
  • Aerodrome owners and operators;
  • Industry, maintenance and sport aviation associations; and
  • Academic institutions