Respecting your privacy and the law

CASA is committed to respecting your right to privacy and protecting your personal information. CASA is bound by the Information Privacy Principles in the Privacy Act 1988 (Commonwealth). Our staff are trained to respect your privacy in accordance with our standards, policies and procedures. The following explains what information we gather from you when you go to our website, how we use that information and how you can contact us for more information.

The information we collect

Each time someone visits CASA’s web site, our web server collects the following types of information:

  • The number of users who visit;
  • The date and time of visits;
  • The number of pages viewed;
  • How users navigate through the site.

No attempts are made to identify anyone browsing our site. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.

In some areas of the site we use technology called cookies when you visit our site. Cookies are small pieces of information which can be stored on your hard drive or in memory. They can record information about your visit to the site, allowing it to remember you next time you visit and provide a more meaningful experience.

The cookies we send to your PC cannot read your hard drive, obtain any information from your browser or command your computer to perform any action. They cannot be sent to another site or be retrieved by any site other than CASA.

How we use your information

The type of information we collect from you will depend on what online services you use. When you subscribe to a mailing list, we will only use your e-mail address to send information on the topics you nominated. We will not use this information for any other purpose.

When responding to items displayed in our web site we may request (for example, in an order form), and you may provide personal information such as your name and address, email address and contact phone numbers. In the forms we will usually tell you how we use the personal information we collect, who we give access to that information and how you can access it, if we have retained it.

We will only record your e-mail address if you send us a message or enter it into a form on our site. It will only be used for the purpose for which you have provided it. We will not use your e-mail address for any other purpose, and will not disclose it, without your consent.

When you subscribe to a mailing list, we will only use your e-mail address to send information on the topics you nominated. We will not use this information for any other purpose. However, we may use your email address to send regular communications about aviation safety information which you have told us you are interested in.

What CASA does with your personal licensing information

Information you provide on aircraft registration, aviation medical certification and personnel licensing applications includes personal information the collection, use and disclosure of which is governed by the Commonwealth Privacy Act 1988.

CASA uses this information internally for the purposes of its functions under the Civil Aviation Act 1988 and Aviation Transport Security Act 2004.

CASA discloses name and address details to mailing houses and other contractors disseminating information on CASA’s behalf. CASA may use this information for the purposes of its own research and analysis into matters affecting aviation safety.

Information given to CASA for personnel licensing and security identity document applications will be used for licensing, identity and security checking purposes. CASA may also disclose this information as part of its accountability obligations to the Government and to Parliament. It may disclose this information to the following government agencies for the following purposes:

  • Department of Infrastructure, Transport, Regional Development and Local Government for aviation safety and security purposes, and for research, statistical analysis, economic modelling, and other policy development purposes;
  • Australian Transport Safety Bureau (ATSB), for the purposes of investigations into aviation accidents and incidents, and for research into matters affecting aviation safety;
  • Australian Security and Intelligence Organisation, Australian Federal Police, Attorney General's Department and the Department of Immigration and Citizenship, for aviation security purposes;
  • Airservices Australia and Australian Maritime Safety Authority, for air traffic management and search and rescue purposes.

CASA may disclose this information to the national aviation authority of another country in order to verify claims made in the application, or for enforcement purposes. It may also provide this information to the national aviation authority of another country on receipt of a request for bona fide aviation safety or security purposes.

CASA also discloses personal information in compliance with mandatory legal requirements, for example, in response to notices of production from the ATSB or by court order.

Permission to contact you

You can choose not to receive further mailing list emails from us by withdrawing your consent. To do this, contact the CASA web master. You may also use the ‘unsubscribe’ link included in each email we send from our mailing list.

Where you contact CASA via email or through our web sites, CASA may respond by email. Depending on the nature of the interaction, information held by CASA may be included in such communications. You should be aware that internet email has associated risks including potential for non-delivery, interception or modification.

Securing your information

Stored information about you is protected from unauthorised access through the use of multiple firewalls, secure passwords and sign in processes.

Disclaimer

The information contained on this Web site is for information purposes only. Whilst CASA has taken reasonable steps to ensure the accuracy of this information, CASA makes no warranty or representation that it is accurate.

The linked sites included in this website are not under the control of CASA and CASA is not responsible for the content of any linked site or any link contained in a linked site, or changes or updates to such sites. Links to other web sites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service. You must not create or maintain any link from another website to this website without our written consent.

CASA is not responsible to you or anyone else for any loss suffered in connection with the use of this website or any of the content. This includes, but is not limited to, the transmission of any computer virus. We recommend that prior to using any downloaded files you carry out an appropriate virus check.

Where any law implies a warranty into these terms of use which may not be lawfully excluded, then to the maximum extent permitted by law, our liability for breach of the warranty will at our option be limited to the supply of the Services again, or the payment of the cost of having them supplied again.

Contacts

As we plan to keep our statement on privacy current, this information can be subject to change. Please return periodically to review the latest on Internet privacy.

For further information concerning privacy issues, contact CASA’s Privacy Contact Officer, Adam Anastasi at adam.anastasi@casa.gov.au. If you have any queries concerning CASA’s web site contact CASA’s web master at webmaster@casa.gov.au

 
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