Account Set Up
Step 1 – Sign up
You must have a current ARN (Aviation Reference Number) issued by CASA to use the system
- Click on the ‘Login’ button to open the Self Service Portal homepage
- On the Self Service Portal Homepage click the ‘Sign Up’ text on the right of the screen
- The sign up process will ask you for your:
- Personal ARN – as issued by CASA
- Last name – Surname of Family name you gave us
- Postcode – for your postal address
- Birth date – use dd/mm/yyyy format
- Click the ‘Submit’ button to send us your sign up request
- You will see the window change to a confirmation screen
We check your details and send you a ‘Sign Up Confirmation’ email (if you have a current email listed with CASA). A few days later you will then receive a letter by mail advising you of your temporary password which you must then register.
Note
If your ARN and name do not match, an error message will display.
If your sign up is unsuccessful after three attempts, your account will be locked for 24 hours. If this occurs, please contact us.