CASA Self Service Portal
connection made easy

 

CASA Self Service Portal

Reset a lost password

• Click on the ‘Login’ button to open the Self Service Portal homepage
• On the CASA Self Service Portal Homepage click on ‘Reset your password’ text.
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• Enter the following information
  • Your Aviation Reference Number (ARN).
  • Your Date of Birth in the format DD/MM/YYYY
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• Once entered click on ‘Submit’.
• You will then be prompted to enter the answers to the two ‘Challenge Questions’ set during your registration process.

Note: These answers are case sensitive.

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• Once entered click on ‘Submit’.
• You will now be asked to set a new password for your account which you can use to logon to the CASA Self Service Portal.