About CASA

CASA Organisation chart	CASA Regional offices

Our vision

"Safe skies for all"

Our mission

To enhance and promote aviation safety through effective safety regulation and by encouraging industry to deliver high standards of safety

Our values

Our values	Our behavioural attributes
Commitment to CASA’s vision	CASA employees show commitment to CASA’s vision of Safe skies for all. For many CASA employees, aviation represents a genuine life-long interest and they are proud to work for CASA and what it stands for.
Achieve results, show initiative and innovation	CASA employees ﬁnd solutions and strive to improve performance. They operate efﬁciently and effectively and take action to drive improvements. They encourage innovation and adapt to changing environments.
Stakeholder focus and influence	CASA employees respond to the requests of stakeholders and the broader aviation community. They identify underlying needs of stakeholders, while demonstrating the role of CASA as a regulator. They educate and empower stakeholders to take responsibility for safety and inﬂuence the industry to achieve safety outcomes.
Integrity and professionalism	CASA employees act fairly and with integrity. They show high levels of professionalism at work and make decisions without personal bias. They maintain the highest ethical standards.
Flexibility and good judgement	CASA employees take a ﬂexible approach to deliver outcomes of the organisation. They make balanced judgements and take ethical decisions based on relevant information with a focus on risk assessment.
Teamwork and leadership	CASA employees acknowledge that CASA is one organisation rather than a collection of individuals. High performing team leaders create the conditions that enable their team to succeed. Employees support one another to achieve CASA’s goals.

CASA's role

The Civil Aviation Safety Authority (CASA) was established on 6 July 1995 as an independent statutory authority. Under section 8 of the, Civil Aviation Act 1988, CASA is a body corporate separate from the Commonwealth.

CASA's primary function is to conduct the safety regulation of civil air operations in Australia and the operation of Australian aircraft overseas. It is also required to provide comprehensive safety education and training programmes, cooperate with the Australian Transport Safety Bureau, and administer certain features of Part IVA of the Civil Aviation (Carriers' Liability) Act 1959.

The Civil Aviation Regulations 1988 and the Civil Aviation Safety Regulations 1998, made under authority of the Civil Aviation Act, provide for general regulatory controls for the safety of air navigation. The Civil Aviation Act and CAR 1988 empower CASA to issue Civil Aviation Orders on detailed matters of regulation. The CASRs 1998 empower CASA to issue Manuals of Standards which support CASR by providing detailed technical material.

Other legislation affecting CASA in the exercise of its powers include the:

Air Navigation Act 1920
Commonwealth Authorities and Companies Act 1997
Auditor-General Act 1997
Ombudsman Act 1976
Freedom of Information Act 1982
Privacy Act 1988
Administrative Appeals Tribunal Act 1975
Administrative Decisions (Judicial Review) Act 1977

The Chief Executive Officer manages CASA, and is responsible to the Minister for Infrastructure, Transport, Regional Development and Local Government.

Tripartite structure

CASA, the Department of Infrastructure, Transport, Regional Development and Local Government and Airservices Australia constitute a tripartite structure for providing safe aviation in Australia, each with separate and distinct functions, working together as an integrated system.

CASA and the ATSB have signed a Memorandum of Understanding (MoU) that sets out safety objectives and underlying values to guide the ongoing relationship between the two organisations. The MoU will maximise aviation safety outcomes and enhance public confidence in aviation safety.

How to contact CASA

For any aviation regulatory enquiries contact your nearest regional office, the CASA Service Centre or the CASA Licensing and Registrations Centre.

National toll-free telephone number

131 757

CASA Service Centre

136 773

Head office
16 Furzer Street
PHILLIP ACT 2606

Postal address
GPO Box 2005
Canberra ACT 2601